Forwarding Operations Agent III
Welcome to DHL! DHL has built the world's premier global delivery network with revenues reaching US $25 billion.
DHL guarantees fast and reliable services to ove
4. 2 million customers worldwide.
Our services are backed by state-of-the art technology and a seamless shipping network serving over 220 countries and territories, and 120,000 destinations worldwide.
Our worldwide team of more than 160,000 employees is committed to understanding and meeting each customer's unique shipping needs, making DHL ranked #1 in cargo services in Europe, Latin America, Asia, and North America and #3 in the US Express shipping market.
Here is your chance to join our DHL team and help us become America's #1 choice for cost-effective and reliable transportation solutions! We are rapidly expanding our presence in the United States while maintaining a strong focus on customer service.
If you are looking to join an exciting company offering growth and advancement, then DHL is the company for you! Summary Arranges the movement of freight by various transportation methods, including Air, Ocean, and Ground, on behalf of exporters and importers for DHL's import, export, trans-border and domestic product lines.
Serves as the single point of coordination (ie "middleman") between customers, customs brokers, and shipping carriers.
Tasks & Accountabilities Completes coordination between all applicable parties for all air, ocean, or ground import and export shipments.
Ensures service commitments are achieved and maintained in accordance with client and company objectives.
Prepares documents necessary to complete customs clearance process.
Helps ensure that the quality system is implemented and maintained within area of responsibility.
Negotiates letters of credit.
Prepares, issues, and submits documentation to ensure proper importation/exportation of cargo.
Provides clients with advice concerning terms of delivery and payment, insurance, services (air, ocean, or transport), or other matters affecting client needs.
Arranges for consolidation and/or deconsolidation of containers.
Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
Skills & Qualifications Senior service, production, or support roles highly experienced in area of responsibility.
Performs all of the standard and some specialized, more complex aspects of the function.
Technical certification or Associate degree may be required in some areas.
Generally 2-4 years of experience in related area of responsibility.
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