Sr. Field Support Engineer, Scripting Automation W/TCL/TK, C, & C++
Come join a profitable, publicly traded world leader in the hi-tech performance analysis arena, and play an important role in our Technical Support Engineering Department! Ixia offers an exciting, integrated working environment, where your skills can be taken to the next level.
At Ixia, we reward excellence and hard work with highly competitive compensation packages and advancement opportunities.
Sr. Field Support Engineer, Scripting Automation w/TCL/TK, C, & C++ Job Code # 06-0804GS Location: Raleigh, North Carolina Responsibilities: To provide telephone and on-site support, assisting customers with operation and configuration of Ixia hardware and software.
Assist customers with Scripting automation and troubleshooting in TCL/C++/C, products include IxScriptmate, C++SDK, Linux SDK, ANVL, TCL/API.
Specific duties include but are not limited to the following during site visits: Investigate reported product failure, and take actions to resolve.
Assist customers with upgrade of hardware or software.
Help customers with Ixia Equipment configuration.
Assistance for Scripting Automation, Clix, HLTAPI Provide training on Ixia Product operation, one-on-one or in small groups.
Local office maintenance of loaner equipment directly associated with their site visits Local office maintenance of loaner, demo, or eval equipment for the Sales force Local office "quality time" for new product familiarization and technology study RMA logistics support to key customers.
Shipping and receiving of RMA units Requirements: Ideal candidate must have experience with creating and troubleshooting scripts for automation and network test in a complex networking environment.
Experience required with TCP/IP, Routing Protocols such as OSPF and BGP. Experience in TCL and C/C++ Programming in Windows, Unix, and Linux Operating Systems.
90% local travel.
Ixia is a leading, global provider of high performance IP network testing solutions.
It's highly scalable solutions generate, capture, characterize, and emulate network and application traffic, establishing definitive performance and conformance metrics of network devices or systems under test.
Learn more at www.ixiacom.com For IMMEDIATE consideration please forward your resume to jobs [at] ixiacom [dot] com WITH Job Code # 06-0804GS Ixia is an Equal Opportunity Employer
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