Applications Support Engineer For MobiTV - Leader In Mobile Technology!
Job Summary: The Application Support Engineer is responsible for maintaining and evolving MobiTV's 24x7x365 media services, with uptime standards found in broadcast television.
Candidate will be responsible for aggressively finding/troubleshooting/resolving all technical outages as well as enhancement integration and change management processes.
Engineer must be willing to learn MobiTV's application systems and software and will be responsible for the ongoing ownership of several enterprise applications spanning multiple technologies.
Lead selected projects that involve cross-departmental resources to integrate new applications /functions.
Must be willing to work any shift (day/ swing/ graveyard/ weekends) - we will accommodate your desired shift as best we can but we need to provide 24/7 coverage at all times.
Essential Functions: Primary support for MobiTV production environment with unrelenting focus on uptime and quality of production services.
Proactively identify and resolve all MobiTV and MobiRadio service affecting issues.
Maintain overall health of MobiTV services by performing routine admin functions and quickly responding to all production outages.
Ensure all enhancements follow the proper change management processes A desire/ability to learn MobiTV's systems and provide feedback to Engineering to increase the performance/operability/reliability of MobiTV's products.
Experience: 3 + years Linux/Redhat server administration experience.
Windows 2K3 admin experience a plus.
2-3 years application support experience; excellent troubleshooting and debugging capability Solid perl, and any other scripting or data handling experience.
Any general knowledge with the following is a plus: XML, Python, Oracle, MySQL In depth service monitoring and analysis to characterize service performance to end customers, find and eliminate issues.
Use of ticketing systems to document and track all production outages.
1+ years working with co-location facilities and remote Unix/Linux administration.
1+ years configuring and using system profiling and monitoring tools (ie SNMP-based tools like as Nagios, Cricket, MRTG).
System operation, monitoring, tuning Ability to gracefully react to high-priority requirements with little or no notice.
Experience working with developer environments and CVS/RCS/Perforce a plus.
Understanding of video codecs (eg MPEG-2, MPEG-4 and H.
264), audio codecs (eg qcelp, AMR, AAC, AAC+), and/or mobile devices and their cellular networks a plus.
Preferred experience in one or more of the following: Internet Service Provider / Application Service Provider Telecommunications Server hosting / server farms Broadcast Television / Multimedia environments, and other large scale, production, commercial systems Benefits: Company sponsored benefits include: Employee Medical, Dental & Vision plans Short-term & Long-term Disability Life Insurance & Accidental Death & Dismemberment Employee Assistance program Travel Assistance programOther benefits include: Dependent Medical, Dental & Vision Plans Supplemental Life Insurance program Medical & Dependent Care Flexible Spending Accounts Educational Reimbursement program Fidelity 401k Savings Plan Stock Options Paid Vacation Please respond with your resume to: audition [at] mobitv [dot] com
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