ATT Leveraged Service Representative - Odessa, TX: AT&T
Time to broaden your view of communications careers.
Welcome to AT&T.
Deeper product base.
Broader career options.
Together at last.
Experience it for yourself.
ATT Leveraged Service Representative - Odessa, TX Description LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Leveraged Service Representative can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.
Take advantage of our paid training and wide range of career possibilities.
AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Service Representatives can earn over $51,000 in their first year by meeting sales targets and quotas in our high-paced call centers.
Our Leveraged Service Representatives are responsible for customer sales and support in our high-paced call centers.
Competitive wages include base pay plus incentives.
What you'll do as an AT&T Leveraged Service Representative: Consult with customers to recommend and sell a variety of AT&T products and services to meet our customers needs Enter data and interact with multiple online systems while speaking with customers Handle customer complaints, discrepancies, requests and inquiries over the phone or in person Make arrangements for the installation, removal or change of telephone service or equipment Work to meet revenue goals, service commitments and other deadlines Qualifications In addition to STRONG communication skills, our Leveraged Service Representatives must: Complete on-the-job and/or classroom training as required to remain on the job Be willing and able to work a flexible schedule including evenings and weekends Obtain satisfactory results from a background/employment history investigation and drug screening Qualify on pre-employment screening: Customer Contact Interactive Assessment (CCIA) Employment Inventory (EI) Customer Service Assessment (CSA) Test study guides can be found at www.att.jobs/tips
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