Systems Anallyst 2
Key ResponsibilitiesThe individual will be required to manage Microsoft Windows environments, Unisys client-server resources to include executive software management, disk back-up, user services, security management, configuration management and application integration support for approximately 500 client-server platforms.
Monitor system performance to identify and correct performance problems.
Perform commercial off-the-shelf (COTS) software and hardware tests to determine applicability to enhance system performance.
Monitor systems performance, system availability, transactions processed and user response times on a daily, weekly and monthly basis.
Provide daily performance statistics and workload balancing recommendations to SMC Montgomery operations managers.
Analyze current and projected workloads as basis for long-range capacity planning to assess hardware limitations and capabilities for new and/or increased workloads.
Provide recommended procedures for integrating new workloads onto the computer systems.
All problems will be logged and tracked in the SMC Montgomery Remedy Trouble Management System.
Evaluate reported customer problems and provide problem reports and analysis.
Use processes, procedures, and hardware/software 'tools' or 'utility' suites such as Tivoli, HP Open View, etc., chosen and established by the Government.
Critical Technical & Behavioral Skills/QualificationsThe candidate will need someone with excellent analytical skills, excellent communication/leadership skills, experience in process development & management required, minimum 3 years experience in Microsoft Windows Operating Systems Administration.
Previous experience in DOD Managed Health Care Systems would be a definate plus.
Extensive problem solving skills to include creative solutions.
Travel Requirements0 - 25% Clearance RequirementSSBI
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