Service Desk Technician: Dell
Collaboration.
Innovation.
Empowerment.
That's what success sounds like at Dell.
When you join us, you become part of a team dedicated to providing innovative, reliable products and thorough customer service.
Dell provides richly configured hardware and innovative business solutions at the best possible prices to our customers.
We are at the cutting edge of technology and deliver more systems globally than any other computer company.
We rely on the enthusiasm and dedication of our workforce to keep us in that position and realize that by ensuring excellent working conditions and a healthy work-life balance for our employees, everybody benefits.
We're currently seeking: Company: Perot SystemsLOCATION: MD-BETHESDASTATUS: Full Time, EmployeeJOB CATEGORY: TechnologyCompany: Perot SystemsREFERENCE CODE: 006318: FCDService Desk TechnicianJob Description The Service Desk Technician provides technical phone support for an extremely diverse biomedical research institute consisting of 3500 users in a Windows/Macintosh environment.
Duties include troubleshooting and resolving technical issues via phone when possible, logging and dispatching trouble tickets, creating and managing Active Directory accounts, imaging PC/Macintosh laptops.
We are looking for customer service oriented people with Windows 2000/XP experience.
The candidate must have strong communication skills and be able to work well with demanding users and enjoy working in a challenging environment.
*hj (M) Required Skills • Computer Systems: PC• Operating Systems: Windows 2000, XP• Strong customer service skills.
• Strong communication skills both verbal and written• Strong desire to learn new technologies Desired Skills • A+ Certification• Ticket tracking system Education HS diploma or equivalent Experience Less than 2 years of experience Requirements Be able to lift 30 lbs. Hazards More about Dell Inc. Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package.
Please visit the About Dell section at www.dell.com for more information.
Dell Inc. is committed to Equal Employment Opportunity.
It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
To Hear More, visit our Careers PageWorkforce diversity is an essential part of Dell's commitment to quality and to the future.
We encourage you to apply, whatever your race, gender, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status.
Dell and the Dell logo are trademarks of Dell Inc. EOE
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