Manager Of Data Quality & Control For Ameriprise/Ovations In Phoenix, AZ
Ovations, a UnitedHealth Group company, is dedicated to improving the health and well being of Americans ove
50. We currently serve ove
3. 6 million individuals across the nation, helping to address their unique needs for preventive and acute health care services, deal with chronic conditions, and access to care and services.
Come to Ovations and discover the rare combination of a rewarding career and the opportunity to make a difference in people's lives.
As the Manager of Data Quality and Control for AmeriChoice/Ovations, in the IT and Administration segment, we are seeking an experienced candidate with a combination of the following technical skills and background experience: Batch/Online Management -Ensures service level management of batch and online availability -Oversees the providers delivery of electronic submissions, ensuring timeliness, accuracy and adherence to standardized formats are achieved -Optimizes environment and automates to the highest level possible -Responds to escalated customer inquiries and resolves or escalates problems, as necessary.
-Follows appropriate escalation/notification guidelines during system or application business interruptions Problem/Change Management -Responsible for monitoring, analyzing, and resolving basic production, application, and system problems to ensure that the data center service commitments are met. -Manages crises in "system down" situations.
-Administration -Manages all subordinates including operators, production scheduling, and tape operations.
-Key participate in departmental disaster recovery testing and planning -Updates processing procedures/documentation within the data center for application processing and backup/contingency.
-Has input to or develops budget for assigned area Management and supervision -Will supervise the day-to-day responsibilities for a team of 4 to 5 -Review and Approval of Work -Will provide and management reporting and metrics for department -Works under general direction of senior management -Provides external vendor relationship management Qualifications: -Working knowledge of Production Control, Diamond Operations and the Medicaid healthcare systems environment -Customer focus -Excellent communication and interpersonal skills -Strong analytical & problem solving skills -Deliver quality results -Maintains professional composure -Maintains knowledge of the operating -Works on complex problems with advanced systems where analysis of situations or data requires an in-depth evaluation of a variety of factors <FONT FACE=Symbol.
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