Co Manager - Cafe - Brookhighland
Books-A-Million, Inc. is the third largest book retailer in the nation and also sells on the internet at booksamillion.com. We operate more than 200 stores in 18 states and the District of Columbia under the names of Books A Million, Bookland, Joe Muggs Newsstand, and Books and Company.
Duties and Responsibilities: - Supervise, direct, counsel, and assist all cafe associates.
- Interview, assist in selecting, and direct the training of all caf associates.
- Ensure exceptional customer service.
- Maintain a clean Cafe and ensure compliance with all local, state, and federal health and sanitation regulations.
- Minimize controllable expenses and maximize sales and profits.
- Ensure compliance with corporate policies, procedures, and practices, as well as governmental regulations.
- Facilitate intra-company communications.
- Maintain exceptional community and customer relations.
Qualifications: - 21 years of age or older - Positive background check - Excellent leadership, supervisory, communication and organizational skills.
- Proven ability to train, develop, and motivate associates.
- Proven ability to successfully perform the duties of Caf Barista.
- Preference for working with customers and providing exceptional customer service.
- Ability to work with deadlines.
- Ability to work varied hours, including nights, weekends, and holidays.
Please note the 3 digit store number of the store location(s) in which you are interested in applying.
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