Technical Support Representative Job in Alpharetta 30005, Georgia US
Technical Support for mortgage web-hosted applicationWe are currently seeking a Technical Support Representative with experience supporting a web-hosted software application (A MUST HAVE), preferably a mortgage based application - Oracle CRM experience and a Mortgage background is a plus! This is a 6 month contract-to-hire position located in Alpharetta, GA. All candidates must submit to a criminal background/credit check and a bachelors degree is required.
Responsibilities : Provide phone-based consulting/training for customers on how to implement our client's internet-based mortgage applicationAnswer customer support inquiries via phone and emailTroubleshoot user problems (internet, fax, printer & scanner)Assist customer in software downloads, and updatesAssist in user setup and system configuration/administrationProvide regular and adequate feedback to team Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower Professional comprehensive benefits package.We offer all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, paid time off, training and much more.
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