Technical Support Engineer*~ Job in Heathrow, Florida US
Company Overview Symantec is a global leader in providing security, storage and systems management solutions to help our customers - from consumers and small businesses to the largest global organizations - secure and manage their information-driven world against more risks at more points, more completely and efficiently.
Our software and services protect completely, in ways that can be easily managed and with controls that can be enforced automatically - enabling confidence wherever information is used or stored.
Department Overview Enterprise Support Services offers a portfolio of options designed to maximize uptime and reduce internal IT costs.
Our Support organization is dedicated to resolving issues quickly and effectively.
We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction.
Responsibilities
Provide high quality ADV level telephone support for Backup Exec for Windows Servers, as well as other Symantec Software products as required.
Primary responsibility is to successfully resolve technical issues with customers over the phone with continued follow up until resolved
Insure proper escalation procedures are followed for unresolved issues Qualifications
In-depth knowledge of Windows 2000 and 2003 with a minimum of 2 years hands-on networking experience.
Must be familiar with networking protocols and hardware, preferably with MCSE certification.
In-depth knowledge of Active Directory, domains and domain trusts as well as Windows Registry, Windows workstation and server, user profiles and security and server-based software.
Any combination of the following will be a plus: Oracle DB, Java, SMS, MS Exchange, MS SQL, and/or UNIX .
How To Apply To be considered for a position, please submit your resume/CV on the Symantec Careers site.
(http://www.
symantec.com/about/careers/search.jsp) Symantec staffing professionals will review your qualifications against open positions.
Equal Employment Opportunity Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.
NOTE: To all recruitment firms: Symantec is not accepting agency/search firm referrals for this posting, or other postings, without prior written permission from Symantec's Staffing organization.
Symantec is not responsible for any fees related to unsolicited resumes.
Internal Transfer Eligibility Recruiter: Allyson Lee By submitting my application, I am stating that I meet the following eligibility requirements:
I am in my present position for a minimum of 12 months.
I am in good standing and not on a performance improvement plan.
I understand that if I am currently sponsored by Symantec for work authorization, certain restrictions may apply.
I informed my current manager about applying for this position.
To review the eligibility requirements and the internal transfer process in more detail, please read the internal transfer policy on the Hiring Practices website on SymInfo.
Apply Online
« Apply for Technical Support Engineer*~ Job in Heathrow, Florida US
Related jobs
Siebel Call Center Analyst Job in Chicago, Illinois US
We are looking for a CRM / ERP Analyst for a 4+ month project with our client located in Chicago, IL. If you meet the following requirements and are interested in ...
Security Shift Supervisor in Deer Park - 2nd shift Job in Deer Park 60010, Illinois US
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher ...
DME Customer Service Medical Representative Job in Baltimore 21201, Maryland US
One of our clients in the home health care industry is looking for Customer Service Representative in their DME and HME division.We are looking for candidates with the ...
Tax Advisory Senior (Diversified Career Path) Jacksonville Job in Jacksonville, Florida US
Location: US-FL-Jacksonville Job Number: JAC0000G Employee Status : RegularJob Type :Experienced Schedule : Full-time DescriptionErnst & Young's Americas Tax Practice is ...
Business Tax Services Manager - Tampa Job in Tampa, Florida US
Location: US-FL-Tampa Job Number: TAM0001W Employee Status : RegularJob Type :Experienced Schedule : Full-time DescriptionTax is an inescapable dimension of almost every ...
Planner/Building Official Job in Sarasota 34265, Florida US
PLANNER/BUILDING OFFICIAL-City of Arcadia(6,600) Closing date: Open until filled.Annual Salary range: $35,000-45,000 DOQ. Description: Performs responsible professional, ...
Mover/Driver Job in Sarasota 34275, Florida US
MOVER/DRIVER Must have CDL Class B & moving & driving exp. Have Reliable trans.941-445-4856Source: heraldtribune.monster....
Orthodontic Treatment coordinator Job in Sarasota 34240, Florida US
ORTHODONTIC Treatment coordinator needed for supervisory role in new office location.Orthodontic exp. req. fax resume to 941-907-2244Source: heraldtribune.monster....
RN, LPN Job in Sarasota 34238, Florida US
SARASOTA MEMORIAL Nursing and Rehab Center is seeking excellent, highly qualified staff to join our outstanding team.Currently we are seeking: CNA Mon-Fri 3p-11pSat & S...
Career Discussions
.jpg){kind=avatar}
Can someone help me with a job question? (3 answers)
My husband is on SSI, and i have to take care of him. He isn't as bad off as long as he can see someone he knows. I really need to find a job, an ...
.gif){kind=avatar}
What are the Personal Banker Gold's? (1 answers)
Hello I was just curious how many accounts a Personal Banker has open at chase and other bank's? ...
.jpg){kind=avatar}
Do I tell a potential employer about a preplanned vacation? (3 answers)
I have an interview scheduled with a potential employer for the summer while I am home from college. I will technically be transferring the position t ...
.jpg){kind=avatar}
Career development question for a project? (1 answers)
How can synergy or cooperativeness or working in teams instead of working alone affect ur career development pls help thx ...
.gif){kind=avatar}
How can I get a job today? (0 answers)
I am a programmer. ...
.gif){kind=avatar}
What to do, im stuck, im half way in a course of engineering? (0 answers)
Im on a engineering course and my sub courses are PEO2/033 & PEO2/034 , Mathematics for Technicians , Electrical Technology, Electrical Electronic ...
Paralegal HELP!!! Serious help needed? (2 answers)
I wanted to know, what kinds of degree paralegal studiers need to get as licence?Which University do you think would be the best to graduate from? ...
.gif){kind=avatar}
How can I reach my goal without a degree? (0 answers)
I am in accounts. I have no degree but I do have really good GCSE's and some A-levels.I'm 19 so I literally came out of college and went int ...
How do i make a resume for time warner cable? (1 answers)
I am looking for a job n i found a retail job in time warner...but i'm not so good with resumes...and i really want to make a great resume so i c ...
Can i get fired for this? (2 answers)
Well here goes, right now im stranded in a gas station, i was on my way to work, and im trying to desperately call somebody to help me with my car, i ...