Store Manager II Job in North East 21901, Maryland US
Coming soon.
state of the art oasis for the traveling public; the brand new Delaware House Welcome Center on I-95 near North East, Maryland.
Join the management team as a Store Manager of Starbucks! This is an outstanding management opportunity for the experienced coffee lover who has a passion for product and service! Ideal candidates will have previous experience in a high volume quick service setting (preferably Starbucks).Who We AreHMSHost is part of Autogrill SpA. the worlds largest provider of food, beverage and retail services for travelers.
Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining and shopping locations at airports and on motorways worldwide.
With 34,000 associates and revenues of more than $2.
7 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands.
We also offer a welcome respite along the motorways, at more than 80 Turnpike travel plaza stops in North America.
With national and local restaurant and retail brands in state-of-the-art facilities, we serve motorists and families driving on US toll roads from Maine to West Virginia, Ohio, Pennsylvania, Indiana and Illinois, and in Canada from Windsor to Cornwall.
This summer, we will open the new Delaware Welcome Center, a 42,000 square foot facility that will incorporate many elements of Leadership in Energy and Environmental Design (LEED) standards in design and construction.
Summary: The Store Manager II is an intermediate level manager of a store with medium sales volume and moderately complex operations and is responsible for directing and supervising management associates in support of the General Manager.
This position is also responsible for focusing on store level operational and personnel performance, monitoring business results of the assigned store in support of Operating Excellence, coaching and professional development of other store management and associates, being the central driving force for realizing and implementing operational changes, and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing.
This is an exempt position and typically reports to the General Manager, depending on local requirements.
Essential Functions: Analyzes and manages financial results of the store to ensure maximum profits are balanced with customer satisfaction and associate satisfactionEnsures on a daily basis that the stores are open and staffed appropriately, the store is clean, inventory levels are appropriate and equipment is working properlySupervises the day to day activities of associates and assigns responsibilities for specified workMonitors and maintains all quality control records, to include ensuring quality assurance and loss prevention policies and procedures are being adhered toComplies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with brand or company standardsIdentifies hiring, firing, advancement, promotion or any other associate status change needs of the storeMaintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include performance reviews, progressive discipline, resolving associate relations issues, and managing incentive programsProvides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product qualitySupports and enhances working relationships with partners, landlords and the community Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a High School diploma or general education development (GED) diploma; college degree in hospitality, restaurant management preferred; brand certification a plusRequires 3 or more years of job-related experience in medium volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experienceDemonstrates knowledge of product, customer service, services and quality standards required, equipment and operations standards requiredDemonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agentDemonstrates organization and multi-project time/issue managementRequires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals Equal Opportunity Employer (EOE)Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace (DFW)
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