Sales Service Representative Job in Wichita Falls 76301, Texas US
Are you interested in working in a dynamic, customer focused environment and being part of a successful, global company? If so, then we would like you to consider joining our team!PPG Architectural Coatings services the North American coatings industry across three channels.
We operate 400+ retail stores, sell to over 2000 dealers and supply product to large home improvement retailers, such as Lowe's.
Within our stores we offer a wide range of paint products and sundries we sell to industry, builders, contractors and home owners.
Through regional brands such as Pittsburgh Paints, Porter Paints and Monarch we have built strong customer loyalty based on exceptional product and excellent customer service.
We offer a fun, fast-paced and friendly environment that allows you to take your career as far as you want to go.As a subsidiary of PPG Industries Inc, we are part of a multi-national organization with annual sales in excess of 11 billion.
Established in 1883, PPG has grown to become a leading global supplier of coatings, chemicals, optical products, specialty materials, glass and fiber glass.
Within our coatings business, we manufacture and sell coatings for jetliners, spacecraft, automobiles, skyscrapers, heavy equipment, schools, homes, and even consumer products.
The company employs over 40,000 people worldwide, has more than 150 manufacturing facilities and operates in more than 60 countries.
Through providing excellent customer service, the Sales Service Representative (SSR) will service and retain up to 400 customers.
Products will be sold to customers across all segments or in some case to a specific segment such as apartments, multi-family homes etc. Products include interior/exterior house paints, high performance coatings and sundries.Job responsibilities include: Maintain regular contact with customers to understand needs and to identify business opportunitiesEnsure timely follow-up to customer needsIn conjunction with Regional Sales Manager or Outside Sales Representatives and in response to customer needs, facilitate product recommendations, application and performance and colorWork with the PPG credit department to manage customer debtDevelop good understanding of customer base and the segments servicedIn conjunction with Regional Sales Manager or Outside Sales Representatives, facilitate timely and accurate customer quotationsAchieve Price or Margin targetsManage expenses Requires
1. Great follow up skills2.
Ability to work well with diverse customers3.
Able to problem solve - deal with customer complaints in a timely manner and identify appropriate solutions4.
Ability to understand and carry out instructions furnished in written or oral format5 Must be able to speak persuasively using appropriate interpersonal styles to gain agreement6.
Ability to calculate discounts and profit associated with selling price; ability to calculate commissions associated with territory performance; to take measurements and calculate surface area associated with making product volume estimates7 Ability to read and understand product data sheets, material safety data sheets, scientific and technical journals, financial reports and legal documents8 Ability to analyze territory performance reports and develop sales territory business plans9 Ability to analyze problems, collect data, establish facts, draw valid conclusions and write technical reports to communicate the information.10. Understand pricing11.
Availability to work and travel within assigned territory 30% of time.
Periodic evening hours required for trade organization meetings and customer events.12. Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG1.
Prior experience in a sales service role with demonstrated success in customer retention2.
A 2 or 4 year degree in a business related field or equivalent work experience3.
Previous coatings experience4.
Previous sales experience5.
Working knowledge of Microsoft Office Suite and Internet applications6.
Bilingual candidates are encouraged Benefits include competitive wages and commission, a company vehicle, health and dental insurance, and vision discounts.
Candidates must be authorized to work permanently in the United States.We would like to thank candidates who submit their interest for this position.
Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.
Candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.As a fortune 500 company PPG offers an opportunity to grow and develop your career in an environment that values employee ideas and diversity.
Additional Information: Travel Percentage: 25%
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