Position Summary: Responsible for achieving the financial goals and increasing the growth and profitability of branch office(s) by developing and maintaining client relationships, developing the internal staff, and promoting a cohesive, positive team environment within the branch office.

Leads the branch in a manner that continually improves employee morale, provides for disciplinary consistency, fairness, and training effectiveness.

Responsibilities: Develops an effective marketing strategy to meet or exceed budgeted sales and profit goals.

Analyzes monthly operating statements to determine strengths and weaknesses of the branch operation and takes appropriate action to improve weak areas.

Conforms to regional market expectations as assigned by the Regional VP or Area Manager.

Responsible for the supervision of the branch personnel including sales account reps, recruiters, assistants, and receptionists.

Directs the outside sales activities of the branch in order to reach financial objectives.

Develops procedures within the branch to help promote and ensure high quality customer service.

Leads branch activities and coordinates the work flow.

Monitors daily activities to verify that service standards are being maintained and practiced.

Supervises various administrative activities including the completion of financial reports, processing of personnel records, updating of client and internal/external personnel files, etc. in a timely and accurate manner.

Responsible for developing and carrying out effective action plans to positively impact branch operations.

Reviews accounts receivable reports on a monthly basis.

Works to keep receivables current and to limit bad debt write-offs to an acceptable level within limits of authority as set by management.

Reviews workers compensation detailed status reports on a monthly basis.

Analyzes risk of individual jobs or client sites, determines causes of risk, and takes appropriate steps to minimize the risks.

Reviews unemployment reports and summaries on a monthly basis.

Works with corporate office to minimize future potential claims.

Completes all paperwork in an accurate and timely manner.

Monitors the recruiting efforts of branch personnel in maintaining a pool of qualified field staff employees.

Hires and trains internal staff.

Divides the workload and submits requests for staffing changes to supervisor for approval prior to conducting recruiting activities.

Conducts performance reviews and corrective actions of internal staff.

Makes recommendations for position and salary changes.

Acts as a liaison between the branch staff to ensure that a high quality service is being provided.

Advises management of any service issues or concerns.

Maintains integrity of StaffSuite database by accurately inputting data.

Strives to keep branch expenses low by maintaining awareness of client credit issues, unemployment concerns, and workers compensation issues.

Reports any concerns to management.

Responsible for working well with others and maintaining positive attitude within a team environment.

Completes all training and orientations as required by management.

Performs other related duties and projects as assigned.

Knowledge, Skills, and Education Required Associates degree or equivalent experience in business, management, or related course of study required.

Bachelors degree in business, management, or related field preferred.Two years of previous leadership and supervisory experience in an office environment.

Previous temporary staffing experience and/or 2 years of sales management experience in a service industry.

Computer literate with a working knowledge of Windows-based programs.

Good basic math skills and ability to read and understand financial statements.

Excellent organizational skills and ability to independently plan and carry out daily agenda with limited supervision.

Proven ability to multi-task, remain organized, and meet deadlines and sales goals.

Excellent written and verbal communication skills.

Excellent interpersonal, customer service, and telephone skills.

Working Conditions: Works in an office environment.

Frequent travel to client sites and networking functions.

Must maintain current drivers license and personal automobile insurance.

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