Retail Sales Manager Job in W. Springfield 01089, Massachusetts US
SUMMARYThe Retail Sales Manager will be responsible for achieving expected sales goals and providing superior customer service through in-store execution of various programs, initiatives and standards.
The Retail Sales Manager is expected to develop and provide inspirational leadership and direction to a team of 3-6 associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Plans and oversees the store's merchandising plan, housekeeping standards, advertising and promotion activities including plan-o-grams, signage, resets, labels and price tickets.
Oversees merchandising levels to foster a productive sales environment.
Vigorously communicates, trains and participates in the execution of high merchandising standards.
Will utilize observation and role playing to conduct training.
Coordinates the opening and closing of the store according to the established operating schedule and procedures.
Ensures all associates comply with company policies and procedures as outlined in the Human Resources and Stores Operations Manuals.
Must ensure training completions are maintained at 100% and must complete Pep Boys' Parts PRO certification and ASE P2 (Parts Specialist) certification within two years of employment.
Pep Boys promotes a safe and skillful service operation.
Therefore, Pep Boys pre-pays ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications.
Works with the Store Management Team to produce a safe and healthy work environment that complies with all state, local and federal laws, as well as, Pep Boys policies and procedures.
Will passionately focus on customer needs, and drive the stores performance with the highest degree of integrity and trust.
Must be approachable by both customers and associates.
The Retail Sales Manager is a primary key carrier and responsible for basic and detailed opening/closing responsibilities.
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