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thomsonreuters.com / The role of the Research Specialist is to increase revenue, usage and customer preference for Westlaw by providing training support for Account Managers in accounts as needed, and assist the Government Field Sales team in retaining and increasing revenue.

Responsibilities: Assist Account Managers, Sales Representatives and regional management in achieving regional and divisional sales and retention goalsAssist in developing, marketing, and conducting legal research training classes at customer locations, and/or by WebEx.

Assist in other marketing efforts, including trade shows, topical seminars, and new product releases, CLE course requirements, Open Houses.

Assist with sales presentations at customer locationsTravel required throughout the New England states as customer needs demand; approximately 1-2 overnight stays per month on averageTrain a minimum of 75 unique users per monthConduct 8-10 training appointments per weekComply with your administrative responsibilities on a timely basis: submit weekly itineraries; monthly expense reports; and regular training reports.

Participate in any incentives that are pointed at Research Specialist activity.

Prepare a training summary identifying sales leads, where appropriate, for each training session in a timely fashion and share with your GAM and FSR.Participate in regional and channel initiatives lending value to the sales process as appropriate to your role up to and including sales demonstrations, training, Webex and TTC.Construct a weekly routine of communication with your team members to drive retention and growth for online revenue in your region.

Travel to national and channel meetings is required Job Requirements: JD requiredLegal practice experience preferredStrong communication and presentation skillsCustomer service orientation and experienceProficient in MS Office/internet Field Account Management, sales and marketing experience a plus Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted.

We have a profound respect for the professions and customers we serve and define our success in terms of their success.

Our work environment is dynamic, innovative and entrepreneurial.

We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities.

Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

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