Product Analyst Job in Cambridge 02139, Massachusetts US
Come Join The Team That Is Transforming The Travel Industry!How did ITA Software become the leading software innovator in the airline industry? With great technology and great people! Every individual in our fast-growing company has a substantial impact on ITA Software's success.
As we continue to greatly increase our staff, we are looking for talented people who thrive in a culture that is socially relaxed, yet hard-working and technically superlative.As Product Analyst, you will be leading the development and management of business requirements for new features and core product features from concept to delivery.
The analyst will be a primary interface between the Commercial organization and Development, QA & Operations for his or her product area of responsibilityResponsibilities: Manage all aspects of product requirements gathering and documenting features for your area of responsibilityDevelop feature descriptions, user requirements and use cases for area of responsibilityComplete analysis of enhancement requests proposed from appropriate stakeholders, including putting together a business case when neededSupport development with the triage of bugs for current release as it pertains to industry requirementsResearch industry requirements, common practices and system implications relative to feature area of responsibility as needed Manage feature product requests (enhancements) from customer implementations of productResponsible for managing your features throughout the product lifecycle for each releaseSupport the product manager in developing the product feature roadmap based upon ITA internal requests, external requests and market/industry driversResponsible for product feature documentationCoordinate release schedules for existing customers and new customer implementations of product Support Business Development and Account Management as product feature and requirement subject matter expert (SME) as neededParticipate in industry meetings/conferences to continue the development of ITA product roadmap and ensure compliance within the industry/marketQualifications: Bachelors degree in computer science, business or engineering3-5 years experience in the travel industry and software developmentExperience with software design & development as part of a large/complex mission critical applicationExperience with various aspects of software product development in a fast-pace environmentExperience with various aspects of software development involving high performance critical user interfaces Knowledgeable of airline industry practices and emerging standards for ATPCO, ATA and IATA as it pertains to Passenger Service Systems (Reservations & Ticketing, Inventory Control & Departure Control Systems).
Experience with airline distribution as it pertains to GDS & OTA distribution as well as code share and interline partnerships.
Knowledge and Skills: Enthusiastic about working for a fast-paced, innovative companyExcellent communicator- both written and verbalAble to work effectively cross-functionallyEnergetic and outgoing, excited to learn, and highly organizedAble to deal with uncertainty and changeValues trustworthiness and honestyAbout ITA
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