Outreach Coordinator Job in New York, New York US
JOB SUMMARY: Serves as the liaison and advocate for members in support of the Synergy Personal Health Management Program.
Provides education, assessment and outreach to high risk and/or non-compliant members with chronic diseases to encourage participation in the Synergy program.
Serves as the direct interface with network practitioners, providing outreach, education, and clinical guidance on program strategies.
Works closely with Client clinical departments to ensure collaboration between the Health Plan and the Synergy program staff.
This position may not conduct any activities that require evaluation or interpretation of clinical information.
Minimum Qualifications: Education/License/Certification: Bachelor's Degree in health related field.
Master's Degree preferred, such as MSW, MHP, MHA, MSN, etc., Licensure as health professional desireable.
Experience: Minimum of three years experience in a health care delivery enviornment, managed care plan, or Disease Management provider.
Experience as a consumer or family advocate, either in volunterr or paid settings, with knowledge of Medicaid and Medicare regulations/standards preferred.
Knowledge/Skills: · Knowledge of Medicaid and/or Medicare health care delivery system· Knowledge of local and community resources and social services· Knowledge of disease management processes· Case Management Skills · Independent, highly organized team player· Able to handle multiple tasks simultaneously· Must be able to access, research and extract information from printed and online resources· Knowledgeable in case management software systems· Excellent verbal and written communication and presentation skills Accountabilities: Job Performance/Responsibilities: · Assists call center Care Coach Staff in locating and/or engaging high risk and/or non-compliant members with chronic diseases.
.
· Builds and maintains library of community and social service resources to support Care Coach Interventions.
· Works closely with customers to assist in training on the Synergy program, consumer rights and responsibilities, self-help, recovery, and advocacy.
· Acts as a liaison between the customers UM/CM department(s) and the Synergy program.
· Maintains a strong working knowledge of local practitioner networks as well as local and state resources for health care treatment.
· Facilitates problem resolution related to specific patient issues, working effectively with Care Coaches, providers and provider office staff.
· Facilitates coordination and collaboration with network practitioners through ongoing communication and outreach activities.
· Maintains open communications with customers in the coordination of provider activities as necessary and appropriate.
· Conducts ongoing education and re-orientation for providers and their staff on Synergy program strategies.
· Attends all consumer and key advocacy meetings and maintains memberships within these organizations.
· Conducts educational and outreach training activities for members with chronic diseases in conjunction with customer health fair and training programs.
· Conducts formal investigations on consumer complaints and ensures the issues are followed through to resolution.
Please submit resume to: resume09214 [at] healthintegrated [dot] com EOE
« Apply for Outreach Coordinator Job in New York, New York US
Related jobs
Sr Specialist- RAN Engineer Job in Schaumburg , Illinois US
Description At AT&T, our Chief Technology Office (CTO) is the embodiment of innovation.We're responsible for developing, designing, planning and building AT&T's wireless ...
Sr Specialist- RAN Engineer Job in Springfield , Illinois US
Description At AT&T, our Chief Technology Office (CTO) is the embodiment of innovation.We're responsible for developing, designing, planning and building AT&T's wireless ...
* Sr Technology Consultant Job in New York , New York US
Job Description GENERAL SUMMARY The Technology Consultant / Sales Engineer provides high-level technical expertise in support of pre-sales activities.Assists customers ...
TME East Area Sales Manager Job in New York , New York US
Job Description Generates revenue and profit margin for EMC in their assigned territories.Insures high post-sales satisfaction and works closely with a network of ...
Tax Senior - Tax Advisory - Personal Financial Services Job in New York , New York US
Our Personal Financial Services (PFS) professionals are supported by nationally sponsored, world-class technology and tools and a consistent process to deliver high-...
SAP FSCD - Senior Manager Job in Chicago 60606, Illinois US
Opportunities available in: Chicago, Detroit, Minneapolis, Cleveland, Cincinnati, and Pittsburgh Deloitte is one of the leading professional services organizations in ...
Real Estate Investment Associate Job in New York City, New York US
Real Estate Investment AssociateThe Manhattan & Brooklyn offices, are currently undergoing an expansion and we are seeking a limited number of aggressive, ambitious and ...
Communications Consultant Job in New York, New York US
The position will require the individual to split their time between media relations (60%) and internal communications (40%).Media emphasis will be on supporting C...
Junior Graphic Designer Job in Chicago 60642, Illinois US
DescriptionChiasso, a national direct-marketer of modern home furnishings, seeks an entry-level Graphic Designer to assist in the layout/production of its print catalog, ...
STRATEGIC ACCOUNTS COORDINATOR Job in Carol Stream 60188, Illinois US
Communications Supply Corporation (CSC), a subsidiary of WESCO, Inc. seeks a Strategic Accounts Coordinator.The strategic account coordinator role is an inside program ...
Career Discussions
I'm getting kind of worried about this? (3 answers)
I had an interview at Kroger's on Tuesday and I felt like I did excellent. I talked to the employees while I was waiting for the hiring manager a ...
.gif){kind=avatar}
What is the scope of studying bachelors degree in Mechatronics/ Robotics Engineering? (1 answers)
I want to know what is the scope of getting a job as compared to Mechanical Engineering in this field.I do have an option after studying this subject ...
.gif){kind=avatar}
Are these work from home things all scams? (6 answers)
Your thoughts. ...
.gif){kind=avatar}
Will I eventually get a job at the library? I applied a long time ago...? (3 answers)
So I applied to my local library for a job about two months ago, and they haven't called me back yet. I don't know if they're supposed ...
.gif){kind=avatar}
Job interview at Canada's Wonderland? (1 answers)
I have just got a job interview for a ride operator at Canada's Wonderland but I'm honestly confused. Before I hung up the lady asked me to ...
.gif){kind=avatar}
Information about the career of a Doula? (2 answers)
Salary, pros and cons, etc. What are some other careers that are relatively similar?Thanks for your help! :) ...
What places hire at age 15 in arvada co? (5 answers)
Im 15 what places hire around here 80003 spicefic places. also things other then resturaunts ...
.jpg){kind=avatar}
Job Interview am I hired? (3 answers)
A retail sports store was hiring, so i applied as a cashier (online). A week later they called and asked if i was available on a certain day for an in ...
.gif){kind=avatar}
Do you think my head are in the clouds? (3 answers)
Okay, I'm 10 years old (Girl) , and every time people ask me what I want to be when I grow up, I have all these thoughts in my head, and sometime ...
Any advice would be great thanks :)? (2 answers)
Ok so im living in ireland and im 15 and i really need a job for the money as well as filling up my time . im not even sure where to begin or if its e ...