Outbound Telesales Key Account Rep (B2B) ABOUT US: Baudville Inc, The Place for Daily Recognition, is a leading multi-brand product innovator and marketer serving the business, education, government and healthcare markets.

The Baudville brand (www.baudville.com) is the nations largest catalog marketer of employee recognition and motivation products.

In 2002 Baudville launched IDville (www.idville.com) which now accounts for over 25% of total company sales.

The IDville brand focuses on IDMaker software and all of the products surrounding the identification of employees, students and staff.

Total company circulation approaches 20 million catalogs annually with a 12 month customer file of approximately 100,000 (75K Baudville, 25K IDville).

The companys 70K sq. ft. facility is located in Grand Rapids, Michigans second largest metro area with a population o

1. 3 million.

(www.visitgrandrapids.org) The people who are Baudville work as a team on a daily basis and prove that together everyone truly does achieve more.

From phone calls to warehouse functions, we are united as a teamnot just promoting that ideal but executing it daily.

ABOUT THE OPPORTUNITY: As an Outbound Telesales Key Account Representative (KAR), you will contact our new and existing business customers to sell our products over the phone.

You will close sales by placing outbound customer calls in concert with national advertising and marketing campaigns as well as responding to inbound follow-up calls.

You will provide technical and consultative information, quotations, and samples to prospective clients.

You will be responsible for staying up-to-date about our products and the employee recognition industry as well as the competitive posture that differentiates Baudville from other providers.

Your goal is to establish relationships with the appropriate personnel (such as purchasing, human resources, and managers) to secure the next sale.

You will work in a call center environment and be expected to meet a minimum call volume quota of 75 new calls + 25 follow-up calls = 100 calls per day. In addition, you will maintain and report on sales activities such as lost sales and buyer trends.

Position pays an hourly wage during training then transitions to a base plus commission plan.

Schedule, shift, and hours may vary but will equal 40 hours within the timeframe the call center is open: Monday through Friday, 8:00 am to 7:00 p.

m., closed on weekends and holidays.

JOB DUTIES: Job duties include, but are not limited to: · Initiate outbound telephone sales calls to new and existing business contacts.

· Procure new sales through multiple channels and/or activities.

· Provide customer service and issue-resolution for existing customers as needed.

· Demonstrate a strong salesmanship orientation by engaging prospects.

· Maintain the relationship and retain the revenue of assigned key accounts.

· Follow all policies and procedures to ensure accuracy and consistency.

· Ability to meet and exceed all monitoring criteria and utilize feedback for further development.

· Ability to meet all department objectives and metrics for call handling and lead management.

QUALIFICATIONS: 1-2 years Call Center experience 2 years Sales experience in business-to-business inbound / outbound or account management required Strong sales skills with a proven quota attainment Strong computer skills and proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) Technical and analytical aptitude Proven prospecting and customer qualifying techniques Ability to create sales proposals with excellent phone presentation skills Self starter, solution focused, negotiation skills, and the ability to handle multiple tasks Positive, constructive attitude and outlook Excellent communication skills (Oral / Written)High school diploma required, associates degree or higher preferred Tenacity, organizational skills and attention to detail for maintaining production and output requirements At Baudville Inc, also known as The Office of Positive Mojo, we offer a challenging but rewarding work environment where employees respect and recognize each other.

We are an equal opportunity employer dedicated to workforce diversity and a drug- and smoke-free workplace.

Drug screening and background check are required.

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