Licensed Customer Service Representative for Property and Caualty Insurance Agency Job in McMurray 15317, Pennsylvania US
Job Purpose: *Must have current Property/Casualty License in the State of Pennsylvania and CE Credit up to date to be eligible for job consideration.
Serves customers by providing product and service information; resolving product and service problems.
Duties: * Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
* 40+ years in business, representing approximately 15 Insurance Carriers, visit our website at Gullborgins.com Do you have the qualifications to join our team, APPLY TODAY!Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
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