HP is a leading global provider of products, technologies, solutions and services to consumers and business.

The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing.

Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets.

We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

· Delivers moderately complex learning solutions to an individual contributor and management audience to engage the learner, encourage participation, and produce desired outcomes.

· Actively contributes to the creation of instructional and delivery methods using various learning solutions and technologies and acting as a subject matter expert in a content domain.

· Manages a learning environment with advance preparation, constructive feedback, and response to learner needs.

· Establishes credibility by demonstrating developed knowledge of solution content, providing relevant business examples, and helping learners apply learning to on-the-job situations.

· Incorporates legal, ethical, and cultural issues relevant to solution delivery by acting as a role model.

· Participates in corporate-, business-, or function-wide delivery solutions that impact multiple business units globally.

· Typically partners with a more senior expert/master delivery role and work with clients.

-delivers material in traditional classroom, through virtual training and as coach in 1: 1 by environment in sales contact centerEducation and Experience Required: · First level university degree; advanced university degree preferred or equivalent experience.

· Typically 3-6 years in a training delivery role · Typically 2-4 years demonstrated presentation, facilitation, and consulting experience.

- 3-6 years in sales and contact center sales for IT Knowledge and Skills Required: · Strong planning, communication, change management, and cultural awareness skills, including financial and global business acumen.

· Ability to quickly understand new, complex technologies and concepts.

· Ability to evaluate variances in learning styles within an audience.

· Strong familiarity with learning content and delivery solutions.

· Strong delivery skills including teaching, facilitating, and mentoring capability.

Critical Competencies to Drive Business Results: Instructional Development & Delivery Understands how instructional design contributes to learner engagement and the acquisition of targeted skills, knowledge and values Stakeholder Negotiation & Commitment Building Collaborates effectively with others to ensure shared commitment to an enterprise and mutually beneficial results Learning Solutions Acumen Understands the range of learning diagnostic and development solutions available to maximize workforce performance HP Businesses/Operations Integration Understands and effectively integrates HP's corporate vision, line-of-business objectives, and associated value propositions within operations program design & roll-out HR Capabilities & Resources Understands Human Resources (HR's) role in corporate governance and accesses this expertise in support of a positive corporate environment HR Functions & Initiatives Understands and supports the range of functions and initiatives HR brings to bear on work-life.

Workforce Planning & Development Values the role of human capital and strives to optimally develop this resource for the benefit of the corporation Change Management Develops methods for supporting innovation and change across the organization Problem Solving Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution

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