FA Lab Techicnian II Job in Memphis 37501, Tennessee US
SUMMARY OVERVIEW Perform the roles and responsibilities of EFA Technician I.
In addition the EFA Technician II will also perform the role of Product Owner when required.
This position requires the Engineer to train new members of the team according to the prescribed procedures.
The EFA Tech II will be able to process requests for Component Vendor Analysis.
This position also requires the person to understand all of the EFA documentation acquisition procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the collection, distribution and cataloguing of all pertinent online and technical documentation.
Responsible for the quality and quantity of case disposition.
Will actively participate in the Process Improvement initiative.
Knowledge of electronic components and their application in Cisco design
Ability to troubleshoot complex electronic systems to component level.
Knowledge of the use of tools and equipment in troubleshooting electronic circuits
Knowledge of reading electronic circuit schematics
Knowledge of Data Networking Routers and/ or Switches and/or Firewalls
Proficient in the use of Microsoft Office programs such as Word and Excel
Ability to communicate exceptionally well, both orally and written
Ability to multi-task independently with minimum direct supervisionJOB REQUIREMENTS MINIMUM REQUIREMENTS
2 Years of Jabil FA experience
Attain expertise of MS Office products especially Excel
Attain working knowledge of Test Scripts and their usage (C++ and Unix)
Excellent Customer Service skills.
LANGUAGE REQUIREMENTSCustomer service skills as well as effective communication skills both verbal and written.
Ability to follow written and verbal directions.
Must have a service orientated attitude, customer focus, sense of urgency, professional demeanor, time management skills, analytical thinker.
Provide on call support.
Ability to understand network and system architecture.
PHYSICAL REQUIREMENTSIndividual will be required to use computer keyboards or other equipment for extended periods of time.
Individual may be required to sit or stand for extended periods of time.
Specific vision abilities required for this job include close vision for reading and studying technical materials and use of computer monitor screens a great deal of the time.
Specific physical abilities required by the job may include walking, reaching carrying and lifting up to 25 lbs, with some occasional lifting up to 50lbs.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individuals primary workstation is located in the office area, with some time spent on the manufacturing floor.
The noise level in the work environment ranges from low to moderate.
ADDITIONAL INFO Jabil is a Equal Opportunity Employer!.
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