Company OverviewKelly & Associates Insurance Group (KELLY) started as a small health and life insurance agency aimed at assisting small businesses in securing affordable health care benefits.

Over the years, the company has become one of the largest and fastest growing group insurance administrators, brokers and consultants in the Mid-Atlantic region.

Today, Kelly & Associates Insurance Group services companies ranging in size from sole proprietors to companies with more than 20,000 employees.

In addition, KELLY now has a payroll and workers compensation division.

Kelly & Associates Financial Services was established in 2005 and services approximately 800 payroll clients and 240 workers compensation clients.

What were the ingredients of this phenomenal growth?Hard work, honesty, integrity, professionalism, being customer focused and treating employees with dignity and respect have been the core foundation of KELLY since its foundation in 1976.

Each of these elements is achieved through the Kellys desire to bring honor and glory to God, as demonstrated by the companys mission statement that serves as a standard of measure for all business practices.

Its through an unwavering commitment to excellence that KELLY has earned the trust of hundreds of brokers, nearly 14,000 corporate clients and more than 150,000 people across the Mid-Atlantic region.

Headquartered in Hunt Valley, Maryland, KELLY, still family owned and operated, has approximately 340 employees.

The company offers a comprehensive compensation package including competitive salaries and benefits and eligibility to participate in the 401(k) program with a company match.

Position Overview: KELLY is in search of a Enrollment Reconciliation Administrator to resolve enrollment and rate discrepancies at the subscriber level as identified from carrier billing statements, census and monthly discrepancy reports.

Major Responsibilities include: · Review assigned carriers billing statements in a timely manner.

Address and follow to resolution all discrepancies identified.

· Work effectively with the Financial Operations team to troubleshoot any errors that arise during the reconciliation process with the goal of preventing discrepancies in the future.

· Maintain and update specified carrier spreadsheets on a monthly or as needed basis.

· Establish and maintain efficient communication channels with assigned contacts at the carriers as they relate to enrollment discrepancies.

· Learn and maintain sufficient technical knowledge of the EDI transmission process in order to effectively resolve carrier enrollment discrepancies.

· Track processing and system error trends, log types of errors and trace these errors back to more education within the organization.

Work with other departments on process improvements.

· Perform subscriber level audits at the group and carrier level as requested.

These requests can come from other Administrative Teams, carriers, brokers, clients, etc. · Notify respective admin teams and/or carriers of enrollment updates needed as result of a completed audit.

· Communicate effectively and interact well with personnel in all other KELLY departments.

· Ensure that all written correspondence is accurate and professionally pesented internally and externally.

· Other duties as assigned.

Essential Qualifications: · High School diploma, college degree preferred· Experienced and skilled in computer systems in a windows based environment, proficient excel skills essential.

· Must have high level of interpersonal skills to handle sensitive and confidential situations.

· Demonstrated poise, tact and diplomacy.

· Demonstrated ability to articulate clearly and effectively.

· Superior written oral and listening communication skills.

· Expends sufficient effort to meet day-to-day and special objectives.

· Consistent level of output equal to or greater than managers standards.

· Takes initiative to always be productively employed at maximum capacity.

· Takes personal responsibility for quality.

· Ability to perform tasks with minimum direct supervision but knows when to seek assistance.

· Ability to handle multiple activities and priorities, while maintaining a sense of urgency to meet and exceed customer needs.

· Honest, ethical and professional.

· Highly organized and detail oriented.

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