District Manager Job Description SHIFT: Minimum 45 hours a week as business dictates Flexible schedule, including weekends, nights and holidays REPORTS TO: Regional Manager DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Sales and Profitability· Monitors and ensures high standards of Customer Service and selling practices by enforcement of the Tillys Six Steps to Customer Service Program· Monitors Store sales performance, productivity, results and accountability· Analyzes sales and merchandise to identify business opportunities and concerns Staffing and People Development· Recruits, interviews, hires and retains high caliber Store personnel to ensure employee retention· Understands, supports and complies with all Company policies and procedures· Utilizes Company tools to provide continuous training to Store personnel ensuring awareness and skill development in Customer Service, Loss Prevention and Visual Merchandising· Utilizes Independent Development Plans and Performance Planning and Evaluations to provide feedback on Store Managers job performance· Understands, supports and complies with Federal, State and local employment practices and laws Operational Standards · Audits each Store for compliance with Company policies and procedures· Manages payroll hours and payroll dollars to achieve wage cost goals· Protects Company assets through enforcing Loss Prevention policies and procedures Visual Presentation and Merchandise Management· Ensures Store execution of Visual Updates, promotional and visual merchandising directives· Monitors and ensures follow-through of Store maintenance, cleanliness and Store repairs· Communicates weekly District information to Regional Manager and RSC business partners regarding merchandise mix, inventory levels, best sellers, merchandise requests Leadership· Demonstrates professionalism, leadership and self-confidence· Represents District as a mentor, pro-active leader and problem solver· Fosters a work environment that inspires trust, respect, professionalism and teamwork to achieve goals· Encourages team building while developing Store Managers to be independent and confident· Remains flexible and responsive while demonstrating an ownership mentality· Exhibits a sense of urgency when reacting to Store issues· Understands, enforces and supports all Tillys policies, procedures and directives ensuring compliance· Provides RSC management with accurate, timely, well-thought out paperwork, projects, assignments and new ideas QUALIFICATION REQUIREMENTS · Minimum of 2 3 years of experience of multi-Store management · Flexibility in work schedule and hours including; weekends, holidays and peak selling periods· Willingness and ability to travel regularly by air and/or car, with overnight stays, as business dictates SKILLS and ABILITIES · Proven leadership, motivational, development and organizational skills· Strong communication skills, both verbal and written· Ability to organize and prioritize multiple tasks in a demanding and continuously evolving environment· Ability to take the initiative to handle situations effectively and in a timely manner· Accepts feedback and direction from all levels of the organization, handling it appropriately· Adheres to Company guidelines of dependability, including attendance requirements · Presents self well which includes appropriate dress, cleanliness and appropriate verbal communication· Knowledge of current fashion trends and styles· Basic laptop proficiency PHYSICAL DEMANDS · Standing, walking, bending, squatting and/or twisting· Simple grasping, pushing, lifting and/or carrying items of 3-15 pounds· Reaching above or below shoulder level· Climbing ladders 6-12 feet· Exposed to music played at an intermediate level COMMENTS Employment at Tillys is on an at will basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason.

Nothing in this document alters the at will agreement.

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