Director of Professional Services Job in Westborough 01581, Massachusetts US
For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work.
CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs.
We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable, alternative energy.
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication.
We share a commitment to our work and our mission.
CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy.
How about you; do you see yourself as a part of our team?The Director of Professional Services is responsible for the successful delivery and completion of all Conservation Services Group software implementations and related projects.
? In this role, the Director of Professional Services is responsible for the direct management of a team of Project Managers, Business Analysts, Technical Analysts as well as, on as needed/negotiated basis, Developers and Testers that deliver CSG’s software product solutions.
?Responsibilities: Manage the overall program coordination of the individual projects including managing scheduling, assigning tasks, motivating resources, and resolving problems.
? Adjust project plans and/?or resources to meet the needs of clients and the organization.
?Provide consistent and comprehensive status reports, project updates, and ongoing project health analysis, significant issue tracking, and communication with project team, customers and management on a regular basis.
? Succinct, on point updates to executive team with identification of challenges is critical.
? Creating project management artifacts such as project plan, project schedule and associated task dependencies, risk list, project status, scope/requirement documentation and project closeout.
?Negotiate with his/her counterparts in the IT organization, especially development and QA, the appropriate allocation of resources.
Participate in client interactions and meetings to ensure customer satisfaction and management involvement regularly.
? Ensure reporting and communications is frequent and bi-directional.
? Ability to prioritize action items on a consistent basis.
? Works to create repeatable implementation plans with focus on reduction of costs associated with implementation and the creation of replicable methodologies.
? Direct the utilization of applications and tools to support services team.
? Demonstrated ability to manage professional services teams that include business and system analysts along with development, testers and other team members.
?Strong knowledge of project management theory and practices.
? Adheres to project management processes and methodologies (ranging from Agile to Waterfall) to ensure projects are delivered on time, adhere to high quality standards, meet and exceed customer expectations along with organizational goals Experience with business process analysis, including gathering and documenting requirements, documenting workflows and developing specifications.
?Professional experience in a customer facing role with very strong communication skills with ability to keep projects within budget and manage contract compliance.
?Thorough working knowledge of the entire SDLC, IT systems and processes, methodologies and their direct implementation to projects Demonstrated ability to discuss and negotiate complex tradeoffs with all levels of executive management, supervisors and functional processors along with the internal management of the teams.
? Requirements: BA/?BS Degree 8-10+?years of progressive experience with 3-5 in a similar manager or director role managing a team of 8-12Proven track record of results in a fast paced, changing and high growth company.
? Excellent interpersonal skills required.
? Genuine and authentic leader that builds relationships to get results.
? A Team Player on the leadership team and the ability to lead and grow your own team.
? Excellent written and oral skills with the ability to communicate effectively to a variety of levels inside and outside our organizationKnowledgeable of diverse project management tools (MS-project, hosted PM solutions, issue tracking solutions, testing, etc.).? Travel as needed, expected to be 2-4 nights per month.
Salary Range: Commensurate with experience.
Compensation package includes paid holidays, 80% paid medical, 50% paid dental, paid life & AD&D and paid STD & LTD insurance coverage, plus employer matching retirement plan Please apply online at: http://jobs-csg.icims.com CSG is an Equal Opportunity Employer.
If interested, please apply online at http://track.
tmpservice.com/ApplyClick.aspx?id=848961-1789-5672
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