Customer Service Associate Job in east syracuse 13057, New York US
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.
We are committed to full-service homecare solutions that give maximum independence to our patients.
Please visit our website at www.apria.com .
Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients.
Documents referral request for coordination of care.
Provides information on equipment, supplies and services.
May assist walk-in patients with the selection of equipment, supplies and services.
Ensures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order.
Maintains appropriate documentation received with order and conducts follow-up as applicable.
Verifies insurance eligibility and benefits of patients.
Obtains verbal / written authorization for medical treatment from appropriate sources.
Verifies insurance information for accuracy and completeness and resolves discrepancies as needed.
Obtains clinical information needed for order processing or reimbursement.
Contacts patient to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate.
Demonstrates professional etiquette and courtesy when interfacing with customers.
Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
Assesses patient needs and promotes company products and services.
Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices".
Performs other related duties as directed by supervisor.
Education or experience equivalent to a high school diploma is required.
At least two years related experience is required.
Successful completion of Apria Healthcare's Certification Program Apria Healthcare (or Coram Healthcare) is an equal opportunity employer.
All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes.
AA/EOE, M/F/D/V
« Apply for Customer Service Associate Job in east syracuse 13057, New York US
Related jobs
Siebel Call Center Analyst Job in Chicago, Illinois US
We are looking for a CRM / ERP Analyst for a 4+ month project with our client located in Chicago, IL. If you meet the following requirements and are interested in ...
Security Shift Supervisor in Deer Park - 2nd shift Job in Deer Park 60010, Illinois US
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher ...
DME Customer Service Medical Representative Job in Baltimore 21201, Maryland US
One of our clients in the home health care industry is looking for Customer Service Representative in their DME and HME division.We are looking for candidates with the ...
Accounts Receivable Analyst Job in New York, New York US
Outstanding opportunity for an Accounts Receivable Analyst to join a growing, established company! If you have 2+ years of hands-on accounts receivable experience, a B...
iSeries System Administrator Job in Houston, Texas US
Titan Solutions Group, Inc., is a Texas based IT consulting firm and working to staff this initial 12 + month iSeries, Itera, NetIQ engagement here in the Houston area.O...
Manager Of Information Systems Job in San Antonio 78229, Texas US
MANAGER OF INFORMATION SYSTEMS The University of Texas Health Science Center at San Antonio is currently seeking an IT Project Manager to lead the development, testing, ...
Office Clerk Job in dallas 75204, Texas US
Youth Advocate Programs is seeking a Bilingual Office Clerk (required) to assist in our Dallas Behavioral Health Office.This is a fast past office that requires a person ...
Senior Security Engineer Job in Austin 78704, Texas US
(Please click on the link to apply http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=ENOM&cws=12&rid=478 ) Every day Demand Media makes it possible for people to ...
Test Developer Job in Austin 78759, Texas US
Minimum Qualifications: * 5+ years scripting experience* Extensive experience with Perl* Extensive experience with Tcl/Expect* Experience with Tcl/Tk* Experience with XML...
Career Discussions
What kind of job could someone get with a shotty work history? (3 answers)
Hi... my boyfriend is in his mid 30s, has bad knees and a shotty work experience, as in he has job abandonment (I believe), and mostly worked under t ...
.jpg){kind=avatar}
How to format a Reference list for a resume? (2 answers)
Can somebody show me a good format for references in a resumethanks! ...
What is this application asking? (1 answers)
My friend came to me with this question, so I told him I'd post it on here, because I'm not sure either: "I'm filling out this tem ...
.jpg){kind=avatar}
How should i answer this employment question? (1 answers)
The question is: "If you do not get this job, how easy will it be for you to get another one?" and the answers are: Very easyEasyDifficultVe ...
CV problem - need help? (3 answers)
Looking for a second part-time at the moment and building up my CV for it, but don't know what to put on my little personal statement. Can anyone ...
.gif){kind=avatar}
Is this a Scam? I replied to a job on craigslist..? (4 answers)
As a nurses aide. I was sent an email that I was hired....for this persons mother as a nurses aide. The person that hired me is the son of the lady ...
.gif){kind=avatar}
Networking Vs java\.net ? (2 answers)
Hi, i m doing computer engg.now i have an option to seek my career options in networking field as well as if i take certificates of scjp etc then i ca ...
.gif){kind=avatar}
Where can I find a good work at home job? (12 answers)
I'm looking for something along the lines of data entry. I've been working retail for the past 6 years trying to pay for university, but my ...
What is the better job? (1 answers)
Kohl's or Cold Stone Creamery? ...
.gif){kind=avatar}
To be or your short term/long term salary requirements? Please help Thanks in advance :) ...