Contract Benefits Specialist - Bilingual Spanish A Plus . Job in Norcross 30092, Georgia US
Job Description: This Contract Benefits Specialist Position Features: Great Pay to $15/hrImmediate need for a Contract Benefits Specialist.
Bilingual Spanish a plus but not requires.
Process all pended enrollments, life events and employee changes submitted by employees via Employee Access as well as such requests submitted via telephone.
Process all such requests in accordance with documented client procedures.
Process Evidence of Insurability (EOI) forms in accordance with documented customer procedures.
Ensure that all work is completed in accordance with published service level agreements.
2. Pro-actively contact the clients Human Resource (HR) and benefits staff to assess their satisfaction with services provided.
Establish and maintain effective relationships with clients and gain their trust and respect3 Provide tier one support to HR/BAS clients and their employees who contact the service center.
Communicate benefit changes and policy as necessary.
Research and resolve complex employee benefit problems and questions.
.
Coordinate tier two support with the designated Customer Lead, Client Services Supervisor or the Account Manager.
4. Work closely with benefit providers to resolve eligibility errors generated by benefit providers.
Serve as an employee advocate to benefit providers for claims issues.
5. Perform all Quality Assurance (QA) procedures as specified in the clients Administrative Procedures document.
5%6.
Perform special projects as deemed necessary by the Client Services Manager.
Perform other related duties as assigned.
CORE COMPETENCIESFunctional Responsibility: The Benefit Representative is responsible for administration of the HR/BAS clients benefits program during their annual open enrollment and throughout the year.
You can view all of our jobs online at http://www.appleone.com/?sc=11&id=513846 Job Experience: Please submit resume to Juanita Cole @
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