Collections Specialist Job in 19406, Pennsylvania US
A Publications company is seeking a dynamic Collections Specialist to add to their diverse team.
Responsibilities include: Collect and resolve outstanding balances by making up to 80 outgoing collection calls per day. Maintaining telephone contact with customers according to established guidelines and standards to ensure prompt payment.
Managing collection efforts with a high level of persuasiveness & professionalism.
Maintaining positive customer relationship and minimize bad debt exposure.
Excellent verbal and written communication skills required Professionalism, Attention to detail and the ability to persuade others required Collect and resolve outstanding balances by making up to 80 outgoing collection calls per day. Answer incoming customer calls regarding account questions.
Post customer payments by recording cash, checks, and credit card transactions.
Update receivables by totaling unpaid invoices.
Job Requirements Minimum of two years high volume, commercial collections experience.
Excellent phone presence.
Highly organized.
Proficient in all MS Office applications.
35 WPM Ability to deal with and protect confidential information.
Two or four year degree in Accounting or related field highly desired.
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