Cable Television Dispatcher Needed Job in Madison 37115, Tennessee US
Position Description: Join the Fastest Growing Cable Installation Company In the Nation, FTS USA!!! FTS USA is looking for a Cable TV (CATV) Dispatcher to join our team in Nashville, TN.This position is responsible for providing communications and support for dispatch services and problem solving between the company and assigned customers.
A tremendous emphasis is placed on follow through and a positive, up-beat attitude.
Your ability to work effectively under pressure is a must.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Answer phone and receive requests for service and installation, primarily from internal personnel or directly from customers.
Contact field personnel via two way radio or phone to communicate the need for service or installation work.
Call customer to confirm scheduling of work.
Track progress and check work status of field technicians to ensure the timely servicing of customer orders.
Schedule, route, and assign work to installers and other technicians.
Print work orders and cover sheets.
Research and resolve customer problems and needs.
Analyzes customer problems and prepare reports and problem logs as requested.
To Apply Visit UniTek USA, LLCQualifications:
1-2 years of call center, customer service or administrative experience
High School diploma or equivalent required.
Strong organizational and communications skills.
Must be flexible as hours and days may change due to business need.
Ability to sit for long periods of time while viewing a computer screen.
Ability to work in an environment which at times may be loud.
Strong typing and computer skills.
Must be able to pass pre-employment testing (drug screen, MVR & background check).FTS USA offers comprehensive benefits that include medical, dental, vision, and optional 401k.
FTS USA is an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status.
All qualified applicants will be given equal opportunity.
Selection decisions are based on job-related factors.
Interested candidates should leave a message on our recruitment hotline.
Also resumes or emails containing information about the candidate (name, phone number, location, previous work history & where you saw our employment advertisement) can be sent to the Corporate Recruiter.
Recruitment Hotline: 1-877-266-7656Email: careers [at] ftsusa [dot] net
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