Bi-Lingual Customer Service Representatives, Medical/ Insurance - Job in West Harrison 10604, New York US
Job Description: Our client is a very well known financial services and insurance firm.
we are looking for polished call center representatives with bi-lingual English and (Spanish, Russian, or Chinese) language skills for this excellent opportunity.
Description, Ensure delivery of excellent customer service to members, providers, clients and others through fast and accurate communications, processing of requests and coordination with other departments to resolve inquiries.
Serve as the first or secondary point of contact for moderate to somewhat complex inquiries.
Demonstrate proficiency in two (2) or more product lines, including health.
Maintain quality and volume service levels.
JOB REQUIREMENTS Place, receive and route a high volume of calls through a telephone switchboard.
Supply information to callers and relay messages.
Assist Operations in generating applications, filing, EFT solicitations, etc. Prepare and research referrals for follow-up inquiries (e.
g., adjustments or outbound call backs) Maintain regular follow-up with policyholders regarding outstanding inquiries Review incoming written correspondence and formulate responses Update customer accounts as needed Ability to avoid escalation and achieves a high level of 1st Call resolution Effectively utilize training materials and resources to enhance processing and servicing skills Monitor call center workflow queues Communicate customer needs/trends and share ideas to improve our service levels Professional service attitude Proficient in MS Excel and Word applications and Outlook Multi-lingual preferred Previous customer service experience preferred You can view all of our jobs online at http://www.appleone.com/?sc=11&id=500539
Related jobs
Siebel Call Center Analyst Job in Chicago, Illinois US
We are looking for a CRM / ERP Analyst for a 4+ month project with our client located in Chicago, IL. If you meet the following requirements and are interested in ...
Security Shift Supervisor in Deer Park - 2nd shift Job in Deer Park 60010, Illinois US
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher ...
DME Customer Service Medical Representative Job in Baltimore 21201, Maryland US
One of our clients in the home health care industry is looking for Customer Service Representative in their DME and HME division.We are looking for candidates with the ...
Environmental Safety Technician Job in Dallas 75265, Texas US
ENVIRONMENTAL SAFETY TECH Location: Greater Dallas Area, Texas Group: WWF Degree Requirements: High school/Equivalent We're searching for a dynamic individual to ...
Medical Biller and Coder - Job in Latham 12110, New York US
Job Description: Terrific opportunity for an Experienced Certified Medical Billing Representative.Candidates need to have experience with ICD-9 & CPT coding along with ...
Outdoor Living/Lawn CareLike a healthy lawn, Scotts Lawns Service is growing! And it's the perfect time for energetic, team-oriented candidates to check us out. If ...
Sales Assistant Job in San Antonio 78216, Texas US
North Park Lexus is currently looking for a Sales Assistant to join their exclusive team! This is a great opportunity to join North Park Lexus as Lexus continues to ...
Order Entry/Customer Service (Telecom experience) Job in Plano 75074, Texas US
ORDER IMPLEMENTATION COORDINATORBelcan TechServices, a division of Belcan Corporation, is a leading service provider of Engineers and Technical Professionals.We provide ...
Outside Sales - Heavy Haul Trucking Job in Bellaire 77401, Texas US
Summary A Houston based turn-key logistics company offering flatbed, over-dimensional and heavy-haul services has an immediate opening for an experienced Account E...
Career Discussions
.jpg){kind=avatar}
Should I be putting up with this from my job? (4 answers)
I went back to school and am now in cosmetology school 40 hours a week. I am married and live states away from my family so there are still bills tha ...
.jpg){kind=avatar}
Is being an Avon Rep. a good way to earn extra money? (1 answers)
I already have a full-time job, but I'm going to be working part-time so I can finish my Associate's degree. Is being an Avon Rep. a good wa ...
.gif){kind=avatar}
I want to make money by sailing chocolate/anything(legal)? (2 answers)
Im 14 and i want to make money by sailing chocolate, donuts, cakes, pastries, pizza, you know all the type of foods that people usually like to eat.(O ...
.gif){kind=avatar}
Is it ok to tell a potential employer you will cover all travel expenses for an out of state interview? (2 answers)
I live in Chicago and the job is in California. Is it ok to offer the employer that I will pay for airfare, etc. if they want to interview me? ...
.jpg){kind=avatar}
I had a second interview on Monday. Still haven't heard back. Bad sign? (2 answers)
I had a second interview on Monday. The sent me a thank-you note for interviewing on Wednesday morning. I still haven't heard back from them. I ...
Should I email them about their no-show? (4 answers)
Today I was expecting some phone interview with some potential recruiter at 2 PM. But I didn't receive any call even half an hour has passed. I a ...
.gif){kind=avatar}
Can someone give me a format of resume? (1 answers)
Please give me a link where can i download a format of resume thanks!resume please not biodatathanks ...
.jpg){kind=avatar}
Is it possible to be hired as a manager without any management experience? (2 answers)
I am a creator of video games. My last video game is a big success and, since it has been released, I receive a ton of job opportunities. So I am havi ...
.jpg){kind=avatar}
Is it unprofessional to contact a potential employer after the interview? (1 answers)
I work as a line cook, and in the past every interview I attended has been very casual, and low pressure. This time, it is a very good job up for grab ...
.jpg){kind=avatar}
Would this be appropriate to wear on a teen job interview? (2 answers)
I am 17/male. This would be my first job. I have an interview at a department store in a few days. I don't have a lot of clothes. I was thinking ...