ATT Assistant Store Manager - Burlington, MA Job in Burlington, Massachusetts US
ATT Assistant Store Manager - Burlington, MA-1010300DescriptionDon't miss this opportunity to join the company recognized byFortunemagazine as theWorld's Most Admired Telecommunications Companyand ranked #2 onDiversityInc'slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.
You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.
We're so much more than just a phone company!As an Assistant Manager, Store/Kiosk, you will assist the Retail Store Manager in the daily operation of a retail store.
Your duties will include: maintaining inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed.
Additional Responsibilities: Work directly under the supervision of the Retail Store ManagerSpend 75% of your time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshootingResolve customer escalationsVerify accuracy of daily service revenue reports and bank depositsMaintain proper inventory controls, facilitate inventory transactions and maintain compliance with AT&T Mobility store standardsEnsure store/kiosk is opened and closed appropriately by following standard proceduresQualificationsRequired Qualifications: Two years sales/customer service experience in the telecommunications or related industryTwo years progressive sales experience in the telecommunications and/or retail industryAbility to work extended hours, including evenings and weekends and holidaysDesired Qualifications: Three or more years sales/customer service experience in the telecommunications or related industryPrevious management experienceWell developed planning, analytical and problem-solving skillsStrong organizational skills and attention to detailStrong communication, leadership, and presentation skillsAbility to operate a personal computer, wireless equipment, copier and faxAbility to work at multiple locations within district preferredFamiliarity with wireless terminology and AT&T Mobility systems preferredWe offer: Competitive pay (base plus commission): hourly pay ranges from $13.46-$25.30 and Assistant Managers, Store/Kiosk, can earn over $1,400 per month in commission by meeting and/or exceeding sales objectives for their store!Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)Top-notch on-going training on the latest technologyA fun, fast paced work environmentAT&Tis an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.
EOE/AA/M/F/D/VJob-RetailPrimary Location-MA-BURLINGTONSchedule-Full-timeEmployee Status-Regular
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