* Technical Consultant Manager Job in Scottsdale, Arizona US
Job Description Manages all activities of the pre-sales resources.
In conjunction with sales and Services management develops strategies to direct resources toward the largest and most profitable EMC opportunities.
As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with clear services bookings and product revenue goals.
Provides advice and counsel to sales management in the effective use and deployment of technical resources.
Must maintain close alignment with sales and Services Delivery management.
PRINCIPAL DUTIES AND RESPONSIBILITIESManages the daily activities of individual contributors and team leads as well as providing guidance to the TC community.
Has operational focus in area of technical expertise and is able to leverage EMC technologies within the account base while maintaining a strong customer focus.
Effectively manages escalations and follows through until successfully resolved.
Maintains understanding of services business and has responsibility for driving services business to customer base.Has accountability for results in terms of expenses, customer satisfaction, employees, programs, function or products and services.
Fully accountable for all people-management activities for subordinate staff and responsible for establishing goals and objectives for department.
Decisions or failure to achieve results will add to cost and may impact the short-term goals of the organization.
Manager must coordinate with Sales to insure accurate pipeline and supply accurate services forecasting.
Works on issues of diverse scope.
Co-ordinates the activity of workgroup through utilizing operational policies to obtain solutions.Has broad technical expertise and strong customer account focus as necessary to manage escalations from TC community.
Frequently interacts with direct reports, outside customers, and functional peer groups at management levels.
Conducts presentations of technical information concerning specific projects/ schedules.
Facilitates cooperation.
Communicates organizational and functional strategy and translates it into team goals.
Often works across functions for example MSS management, Sales, and TSS using influence and problem solving to resolve critical customer issues.
Often interacts with senior level contacts at customer to win major deals.
Determines the appropriate engagement of internal management (eg.
Sr TCM, Area Manager, etc.) as required to close the deal.
Must effectively interact with sales including sales business operations to insure team and goal alignment.
Responsible for managing a pipeline in product led services and must lead and manage the TC community for the quarterly services revenue objective.
Typically responsible for a several districts or large area.
SKILLSAbility to manage in a matrix environment.
Ability to lead, motivate and direct a workgroup.
Customer focused.
Possesses strong product/technology/industry knowledge.
Proficiency in hardware, software and/or operating systems environments.
Results driven.
Project management skills.
« Apply for * Technical Consultant Manager Job in Scottsdale, Arizona US
Related jobs
Siebel Call Center Analyst Job in Chicago, Illinois US
We are looking for a CRM / ERP Analyst for a 4+ month project with our client located in Chicago, IL. If you meet the following requirements and are interested in ...
Security Shift Supervisor in Deer Park - 2nd shift Job in Deer Park 60010, Illinois US
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher ...
DME Customer Service Medical Representative Job in Baltimore 21201, Maryland US
One of our clients in the home health care industry is looking for Customer Service Representative in their DME and HME division.We are looking for candidates with the ...
Configuration Management Sr Professional Job in ANNAPOLIS JUNCTION , Maryland US
Job Title: Configuration Management Sr ProfessionalJob Number: 10005T5Job Category: Operations ServicesPrimary Location: USA-MD: MARYLAND-ANNAPOLIS JUNCTIONSchedule: F...
Store Management Positions - Sterling, IL Job in Sterling 61081, Illinois US
*** All openings for Store Manager are currently filled.If interested, please apply to this posting for future opportunities.*** Position Summary: The Store Manager ...
Test Execution Engineer Job in LANHAM , Maryland US
Job Title: Test Execution EngineerJob Number: 10005NAJob Category: SystemsPrimary Location: USA-MD: MARYLAND-LANHAMSchedule: Full-timeJob Type: RegularEmployee Status: R...
Facilities / Transport Engineer Job in Schaumburg, Illinois US
We are looking for an experienced Facilities or Transport Engineer.The selected candidate will work a project to investigate our client's current Direct Telecom expenses ...
IT Project Manager - CM, SharePoint, Excel, PPT Job in Chicago, Illinois US
Responsibilities for the IT Project Manager include: Manages cross-functional projects requiring cross-divisional coordination, communication, influence, and negotiationD...
Assistant Store Management Positions - Sterling, IL Job in Sterling 61081, Illinois US
*** All openings for Assistant Store Manager are currently filled.If interested, please apply to this posting for future opportunities.*** Position Summary This position ...
Career Discussions
.jpg){kind=avatar}
Can I make up a job history to help me find a first job? (10 answers)
I'm 18 and I'm trying to find a job until I go to college in fall, but I've never worked before so I don't have any job history. A ...
.gif){kind=avatar}
How do you like your College Pro Painters business? (1 answers)
You think u will make money for the year? ...
.gif){kind=avatar}
My Burger King Application Schedule, Will They Like It? (3 answers)
I'm planning on Trying to get hired from Burger King and was planning on my schedule. And here is my schedule as of right now (Completed!!!!!).Mo ...
.gif){kind=avatar}
Why did i get denied for unemployment benefits? (3 answers)
I am in the national guard and just returned from a 13 month deployment to Iraq I filed for unemployment. I recieved a letter saying i was not eligib ...
.gif){kind=avatar}
Should i quit my job? (1 answers)
I have been at this new job for like 3 days and i hate it. Ok i dont' hate it but im not liking it as much as i thought i would. I got this job t ...
Craigslist job seekers? (3 answers)
I just replied to a job posting on craig's list but it has been up since may 27th. I'm sure tons of people have already applied for the job ...
.gif){kind=avatar}
I applied for a job, but I don't wanna work weekends!!!!!? (1 answers)
I applied at a job at a grocery store two weeks ago. My parents On the application about if I'm willing to work on weekends, I wanted to put no, ...
.gif){kind=avatar}
Has anyone heard of Ioffer? (1 answers)
How did you hear about it and do you feel its as popular as ebay? Do you sell and have you also sold on Ebay? How does it rank and how do you feel and ...
.jpg){kind=avatar}
I have always wanted to be a chef 10 points!!!? (1 answers)
I am 17 years old and I am a senior and I already know that I want to be a chef and got to Le Cordon Bleu Culinary Arts School =) I live in Los Angele ...
If a boss tries to fire you due to personal differences......? (1 answers)
And gets documented write ups for bogus workplace violations..... can unemployment deny your claim?basically i have a boss thats on my case, and doesn ...