Director, On-Air & Production Technology Service & Response
Job Description: Responsibilities This high-visibility assignment will standardize the service processes between IT and broadcast engineering across NBC Universal's Television Group.
Strategic responsibility for defining and implementing broadcast maintenance and systems response processes for on-air efforts across the organization, this leader will be a change agent combining the best processes from each of these organizations as their technologies get ever closer.
Impacting the work of almost two hundred front-line responders, goals include metric-driven reporting, standardized call procedures and implementing automated monitoring in all NBCU production locations.
Some travel will be required.
~HJ~~CB~ Qualifications Minimum 5 years experience managing maintenance & response of complex broadcast or IT systems.
Six sigma experience, Greenbelt or higher required Desired Outstanding interpersonal and communication skills, candidate will be skilled at communicating change in a diplomatic manner.
Strong knowledge of broadcast technologies and desktop support.
Appreciation for the time-critical nature of on-air support.
Experience in implementing SNMP monitoring helpful.
CAP Training MCSE certification a plus BSEE or equivalent work experience General Job # 527380 GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
The United States has regulations that govern the hiring of current or former US Government employees.
If you currently work for (or have in the past) the US Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if you are contacted by GE regarding a position of employment, and you have worked for the US Government at any time, please immediately inform the GE representative of this fact.
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