VP, Americas Decision Sciences Leader
Job Description: Responsibilities Drive Decision Sciences and Analytic excellence across the Consumer Finance Americas business*Lead Decision Sciences and Customer Analytics across all markets, client portfolios, channels, products and customer life-cycle stages & customer segments.
Special focus on Cross-Sell, Retention, Pricing, and Customer Profitability, Integrated life-cycle decisioning, and Competitiveness.
*Drive Technology and Analytics/ Strategy development and enhancement of Customer Relationship Management (CRM) platforms *Work closely with Marketing teams to execute on Prospecting, Cross-sell, Retention, & Pricing strategies*Work closely with Risk teams to execute on Account Management & Collections strategies*Work closely with each Americas businesses to design business level Decision Sciences strategy and support implementation for the matrixed organization.
* Spearhead transformation of the business from Account view to Customer View and Customer Lifetime Value, strengthening "customer relationship" through multiple product offering tailored to each consumer segment.
*Develop domestic and global analytic bench strength~cb~~hj~~HJ~~CB~ Qualifications *Bachelor's Degree in Business, Statistics, Mathematics, or Engineering*Over 10 years experience in credit card and/or consumer finance industry and CRM in a complex organization*CRM/Data warehouse Infrastructure and Decision Systems/Platforms experience*Proven leadership ability to set a vision, gain buy-in, execute, energize/influence all levels of organization and drive implementation*Strong experience leading a big team through changeExcellent communication skill and executive presentation skill*Strong financial acumen and efficient allocation of capital, expense control, and life-time profitability *Proven leadership in attracting, developing and promoting Analytic & Business talent*Broad product knowledge specifically to drive new products Desired MBA or other graduate degree preferred General This is a senior leadership position requiring strong influencing skills and relentless results orientation.
Requires a very broad and balanced skill set featuring strong quantitative skills, client facing skills, staff management skills, working effectively across functions and businesses to drive Decision Sciences and Analytic excellence across Americas.
Direct management of professional staff and business executives.
GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
The United States has regulations that govern the hiring of current or former US Government employees.
If you currently work for (or have in the past) the US Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if you are contacted by GE regarding a position of employment, and you have worked for the US Government at any time, please immediately inform the GE representative of this fact.
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