Lead Surveillance Officer
About Us Harrah's Entertainment means winning.
And it's our employees who make that winning experience possible for our guests.
So it's only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth.
For the best careers in the hotel and casino industry, you just can't beat our winning combination.
With an unmatched record of success and a commitment to the highest standards of business integrity, we're able to offer exceptional individuals more opportunities for challenge and growth.
And as part of Harrah's Entertainment, you'll enjoy all of the advantages that come from working with the premier industry leader.
If you're motivated, inspired and driven to win, check out our current openings and see what we mean.
Harrah's Entertainment, Inc. is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Job Details: Job Summary: Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations.
Provides a safe environment for our employees and guests.
Assists the Shift Supervisor in their duties as assigned.
Qualifications: · Previous supervisory experience preferred.
· A minimum of two years casino surveillance experience is required.
· A thorough working knowledge of all casino operations is required.
· Must possess excellent customer service, communication, organizational and writing skills.
· Must have a working knowledge of compact and tribal gaming regulations.
· Must be 21 years of age. · Must be able to work any day of the week and any shift.
· Must have basic computer operational skills.
· Must be able to get along with co-workers and work as a team.
· Must present a well-groomed appearance.
Note: Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Harrah's Rincon Casino.
Essential Job Functions: · Assists the shift supervisor in the supervision and direction of Surveillance Officers in performing their duties and procedures of the company.
· Assists Supervisor in preparation of schedules and daily paperwork.
· Provides supervision and leadership in the supervisor's absence.
· Performs all duties of a Surveillance Officer when necessary.
· Operates all surveillance equipment, including, but not limited to, VCR's, monitors, switchers, computers, controllers and cameras.
· Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
· Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Physical, Mental & Environmental Demands: · Must be able to sit or stand for long hours observing numerable CCTV screens.
· Must be able to work and maneuver in close quarters.
· Must be able to respond calmly in crisis and stressful situations.
· Must be able to see and, also, remember the specific details of incidents and persons.
· Must be able to lift up to 50 pounds.
· Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
· Must be able to give court testimony when necessary and write detailed reports.
· Must be able to work overtime or change shifts on short notice.
· Must be able to read, write, speak and understand English.
· Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Harrah's reserves the right to make changes to this job description whenever necessary.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.
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