Customer Service Representative: Freeway Insurance Services, Inc.
Bilingual English/Spanish skills required.
We have an immediate opening in our call center at our corporate office in Buena Park, for highly organized Customer Service Representatives with excellent interpersonal communications and problem-solving skills.
Duties include: Answering customers questions and solving concerns regarding their insurance policies by telephone.
- Typing notes of conversations with customers regarding their accounts on internal database.
- Contacting customers for follow-ups.
The successful candidate will have: - Fluent bilingual Spanish/English skills required.
- Outstanding customer service skills.
- A minimum six-months customer service experience.
- Excellent verbal and interpersonal communication skills.
- The ability to multi-task and manage time efficiently.
- Good computer skills and the ability to type at least 30-35 wpm. - Auto Insurance Industry or call center experience a plus.
Freeway offers an outstanding work environment, a competitive compensation and benefits package and a 401(k) retirement plan.
EOE Email wage requirements and resume to: jobs @ freewayinsurance.com Key words: customer service, teller, retail, call center, receptionist SI
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