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PATIENT ACCESS REP (1st / M-F) CLINIC REG: Grady Health System

Job Category: Healthcare

DESCRIPTION: The PAR is a highly motivated individual who is responsible for the intake/patient registration process.

Performs vital roles in customer service and data collections for the hospital.

Essential duties includes, but are not limited to conducting accurate patient interviews, appointment scheduling, documenting/entering patient demographic information in the hospital's information system with precision, verifying third party payer information, adhering to third-party payer standards, which include obtaining authorization / pre-certification, accurately posting charges, calculating the amounts due from the patient, performing point of service payment collections, balancing and depositing daily collections and interacting with patients, family members, visitors, clinicians and employees.

EDUCATION / REQUIREMENTS: High school graduate.

A minimum of two (2 years of college preferred.

CPAR Certification preferred.

Bilingual (English/Spanish) preferred.

Prior experience in patient access, billing, cash collections, insurance, appointment scheduling or directly related experience in a health care environment.

Must be proficient in the use of personal computers.

Accurately types 30 - 35 WPM with a basic knowledge of computer software, e.

g., Word and Excel.

Knowledge of Hospital information/Enterprise systems, i.

e., EPIC.

PHYSICAL REQUIREMENTS: Are minimal, with occasional standing and walking; minimal lifting or other physical exertion.

Requires close and distance vision, and the ability to talk, hear and manual dexterity.

The work environment involves occasional exposure to blood borne pathogens and infectious diseases.

The noise level is moderate.

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