Customer Service Support Rep (067941) Billing Call Center
Job Title: Customer Service Support Rep (067941) Billing Call Center Company: LabCorp Location: Burlington,NC Status: Full Time, Employee Job Category: Customer Service and Call Center Customer Service Support Rep (067941) Billing Call Center Burlington, NC 27215 JOB DESCRIPTION/REQUIREMENTS/QUALIFICATIONS: Provide accurate information to calls and process correspondence received from patients who are inquiring or have questions about their laboratory invoices.
Be able to work 8 am 5 pm M-F with occasional overtime.
Prior experience in medical billing and a call center a plus.
Must be detail oriented and able to meet production requirements while multi-tasking.
Stable work history.
SKILL REQUIREMENTS: Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, use computerized databases, written and verbal communications.
Machine: Calculator, personal computer.
Physical Demands: Speech clarity, repetitive motions-making frequent movements with fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping, or otherwise working with hands.
Vision Requirements: Able to pass standardized color-vision test, as required by tests performed.
License/Certification/Education: Normally HS Diploma or equivalent w/1-3 years of applicable experience.
LabCorp is much more than a routine clinical laboratory, we're active partners with the medical community providing the latest diagnostic information - from genomic testing and sophisticated molecular diagnosis to routine blood analysis.
When you work here, you are connected with a terrific team of professionals, and with the community.
Every result we deliver, has a profound impact on people's lives, which is why we deliver more than just results.
At LabCorp, it's great to be connected to something amazing.
LabCorp is an Equal Opportunity Employer.
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