(1).Your supervisor wants you to rectify the discrepancies in your till. What should you do?

A).Clean your work uniform

B).Verify the hours on your time card

C).Recount the money in your cash drawer

D).Replace the receipt tape in your cash register

(2).Your supervisor tells you to rotate the stock. What does she want you to do?

A).Turn the merchandise upside-down.

B).Order new merchandise for the store.

C).Ensure that the older items are in the front of each row.

D).Move the merchandise to a different location in the store.

(3).Your supervisor asks you to inventory the canned goods. What should you do to them?

A).Move them

B).Count them

C).Restock them

D).Affix price tags to them

(4).After scanning a customer's credit card, the machine tells you to confiscate the card. What should you do with the customer's credit card?

A).Keep it

B).Rescan it

C).Return it

D).Destroy it

(5).A customer's credit card information is encrypted. This means that the card's information is:

A).invalid.

B).erased.

C).encoded.

D).infected with a virus.

(6).Your company needs to liquidate its existing stock. This means their merchandise needs to be:

A).washed.

B).sold off.

C).thrown away.

D).returned for a refund.

(7).During an investigation into employee theft, you have been asked to corroborate the testimony of another employee. What have you been asked to do?

A).Refute the other employee's story

B).Vouch for the other employee's character

C).Record the other employee's testimony

D).Confirm the other employee's statements

(8).Your supervisor asks you to compile the credit card receipts. What should you do to the receipts?

A).Copy them

B).Shred them

C).Gather them together

D).Verify their authenticity

(9).An employee is accused of insubordination. This means that the employee was:

A).disobedient.

B).stealing merchandise.

C).abusive to the customers.

D).incapable of adequately performing his duties.