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What is the difference between a Duty Manager and a Deputy General Manager?

Category: Other

CroftyCrofty


I am wanting to know within the hospitality industry (UK) what the difference is between a Duty Manager and a Deputy General Manager. Which one is higher in rank and what authority does either individual have?

Number 6
Number 6

The deputy General manager probably as the higher authority as he / she is deputy to the general (overall) manager. The duty manager is the manager that is on call or on site to cover a specific time period be that nights / weekends etc. However is some smaller establishments the general manager might also be the duty manager for a specific time!

Michael Scarn
Michael Scarn

According to Google, it's somewhat of a gray area, but I'd be happy to do more research if you want to message me. I spent about 10 minutes looking around but it's not an easy answer. Again, feel free to message me and I hope you are successful in what you are looking for.


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