Universal Associate - New Antelope Opening
Universal Associate (Combination Personal Banker/Teller) "Welcome to the World's Greatest Bank.
" We know.
That's one heck of a greeting to make.
It's also a dandy of a promise to keep.
But that's what makes working at Umpqua different.
From providing a comfortable place for customers to relax, sip coffee and read the paper to promoting and celebrating local music, we're continually re-defining what a community bank is and can be. Challenging convention and going where no bank has gone before is what we do best.
Especially if it creates an innovative, unsurpassed customer service experience.
If you'd like to leave the norm behind and change the way the world sees banking, consider the possibilities at Umpqua.
Make your mark.
Our Universal Associates opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans.
Achieves detailed knowledge of neighborhood store retail trade area including: schools, merchants and services, real estate market and neighborhood environment.
Demonstrates the features and benefits of neighborhood store technologies and programs to prospective customers.
Actively participates in local community organizations, such as neighborhood and business associations, to maximize networking and relationship building opportunities.
Implements sales and promotional programs relevant to the neighborhood store market with creativity and energy Cross-sells other bank services and refers customers to other departments as appropriate.
Answers questions and/or resolves complex technical problems on customer accounts.
Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become "The World's Greatest Bank".
Works on assignments that are semi-routine in nature (i.
e., cash handling) where ability to recognize deviation from accepted practice is required.
Normally receives general instructions on routine work, detailed instructions on new assignments.
Requires reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies.
Ability to use office and bank software and equipment (i.
e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Are you interested? Good, we would like to hear from you! To apply, please visit us at www.umpquabank.com.
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