Senior Receptionist & Switchboard Operator (Arlington, VA)
Find your place in our dynamic organization of achievers As the world's largest independent channel for document management systems and services, IKON Office Solutions is well known for offering best-in-class copier and printer technologies from leading manufacturers and one of the industry's broadest arrays of document management services.
But the fact is, it's not just our products that stand out in clients' minds.
It's our people.
From our sales group to our service and support professionals, we can confidently assert that we have the best team in the business.
We have earned national recognition for: Integrity At Work: "One of America's Most Admired Companies" - Fortune Magazine Competitiveness At Work : "One of the 50 Best Companies to Sell For" - Selling Power Magazine Respect At Work: "Top 50 Companies for Diversity" - Diversity, Inc. Learning At Work: "Top 100 List" - Training Magazine Who we are as a company At IKON, our vision is to be the leader in providing innovative products and services that enable our customers to manage document workflow and increase efficiency.
In doing so, we are focused on meeting and exceeding the needs of today's businesses, while offering talented professionals a rewarding, empowering career environment.
This is reflected in our Core Values: Customer Centricity: Always putting our clients first.
Competitiveness: Keeping our leadership edge by being nimble, flexible and responsive.
Energized Teams: Recruiting and retaining world-class people with diverse backgrounds, and providing the training, tools and resources to succeed.
Integrity: The foundation of our relationships with each other, our customers, suppliers and shareholders.
Senior Receptionist & Switchboard Operator (Arlington, VA) Washington, DC Post Description POSITION PROFILE Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
JOB DUTIES AND RESPONSIBILITIES Greets the public.
Assists applicants in completing applications.
Distributes name badges to visitors, temporary employees, etc. Issues facility access cards to employees.
Schedules meeting rooms for all. Answers and transfers calls from all over the United States.
Participates enthusiastically in company and community service events.
Understands other work areas.
Performs light Administrative duties.
Performs PC Support and Administrative duties as needed.
Acts as a model for Vision, Values, and Mission.
Builds professional relationships with customers and other teams.
Responsible for the timely updates of company phone and speed dial lists.
Responsible for issuing of the Company Loaner Cell Phones.
Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.). Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma and 2+ years of prior switchboard experience.
KNOWLEDGE, SKILLS AND ABILITIES MS Office Suite experience is a plus, specifically Word and Excel.
Possesses excellent customer service skills and is detail oriented.
Possesses ability to handle multiple tasks simultaneously.
**Bilingual ability (Spanish) a plus, but not required.
IKON is an Equal Opportunity Employer, M/F/D/V.
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