At Cisco, Discover All That's Possible For Your Career Network Consultant III Summary: The Enterprise Voice Network Consulting Engineer provides Cisco Unified Communications consulting expertise for strategic large customers.

The NCE skills range from detailed technical knowledge of a voice system architecture to application specific business needs.

The Enterprise Voice Network Consulting Engineer develops the design of the customer VoIP solution at the systems and network level.

The individual will execute to the Cisco IPC Delivery Methodology, best practices documentation development and thought leadership is expected.

The position involves travel ranging from 40-60% over the long-term, including short periods of 100% weekday travel.

Responsibilities: Sets technical direction for Cisco Advanced Services best practices and functional roles within customer engagements Will act in a technical team leadership capacity and provides support for as focal point for highly complex customer problems.

Assist and support identifying skills and business shortfalls in a customer environment, and participate in establishing programs to address them Generates voice network configurations from Low Level Design for highly complex environments; expected to generate standard project documentation including detailed test plan for highly complex networks.

Performs analysis and diagnosis of highly complex VoIP networking problems.

Builds simulated VoIP networks in test labs to resolve highly complex problems and compatibility issues.

Plans and executes highly complex VoIP Upgrade and Migration activity.

Assists customer with deployment of related tools that support a customer and related Network Management Systems Troubleshoots and resolves the highly complex customer VoIP network problems across a broad range of technologies.

Supports pre-sales activity for highly complex networks.

Expected to write technical white papers for new technologies supported by Advanced Services in an effort to develop VoIP network design & architecture best practices for Advanced Services.

Actively participate in virtual technology teams within Cisco is required.

IP Telephony experience is required in complex customer environments.

Must have experience designing and deploying VoIP solutions for enterprise customers, a solid background in solution consulting or considerable experience in a pre-sales role is required.

Strong Technical Account management skills are required.

CCIE is a major plus, completion of CCIE written test may be considered In depth knowledge in the following: IP networking, LAN/WAN Switching, and QoS. Knowledge of Microsoft applications such as Windows, Active Directory and Windows Server is suggested.

Strong understanding of telephony dial plan design and call routing/control protocols such as H.

323, Q.

SIG, E&M, ISDN PRI, FXO, FXS, PLAR, POTS, CAS. Knowledge of IP-Based PBX/VOIP Technologies Knowledge (Cisco/Avaya/Nortel).

Preferred knowledge in two or more Cisco voice applications such as CSA, MoH, PA, Unity, CUE, MeetingPlace, IPCC, and IPCC Express.

Ability to plan, implement and troubleshoot voice quality issues such as echo, jitter, delay and level loss is recommended.

Large scale VoIP network design experience required and expert level troubleshooting in a large scale network environment.

Minimum 3-5 years of experience in Professional Services organization.

Professional Services designated engineers typically support up to 2 accounts within 3 months of hire date.

NCEs may support up to 3-4 projects simultaneously.

50% travel or more to customer locations is expected.

Strong written/verbal communication skills are required.

Strong teamwork and collaboration skills required.

NCEs must have the ability to drive cross functional alignment with other teams outside of Advanced Services.

IP Telephony experience is required in complex customer environments.

Must have experience designing and deploying VoIP solutions for enterprise customers, a solid background in solution consulting or considerable experience in a pre-sales role is required.

Strong Technical Account management skills are required.

CCIE is a major plus, completion of CCIE written test may be considered In depth knowledge in the following: IP networking, LAN/WAN Switching, and QoS. Knowledge of Microsoft applications such as Windows, Active Directory and Windows Server is suggested.

Strong understanding of telephony dial plan design and call routing/control protocols such as H.

323, Q.

SIG, E&M, ISDN PRI, FXO, FXS, PLAR, POTS, CAS. Knowledge of IP-Based PBX/VOIP Technologies Knowledge (Cisco/Avaya/Nortel).

Preferred knowledge in two or more Cisco voice applications such as CSA, MoH, PA, Unity, CUE, MeetingPlace, IPCC, and IPCC Express.

Ability to plan, implement and troubleshoot voice quality issues such as echo, jitter, delay and level loss is recommended.

Large scale VoIP network design experience required and expert level troubleshooting in a large scale network environment.

Minimum 3-5 years of experience in Professional Services organization.

Professional Services designated engineers typically support up to 2 accounts within 3 months of hire date.

NCEs may support up to 3-4 projects simultaneously.

50% travel or more to customer locations is expected.

Strong written/verbal communication skills are required.

Strong teamwork and collaboration skills required.

NCEs must have the ability to drive cross functional alignment with other teams outside of Advanced Services.

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