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Customer Service Representatives

Job Category: Customer Service

Immediate openings for experience CS professionals (multiple openings) This growing Concord based Company is seeking experienced Customer Service Reps.

for multiple positions (11-8, 8-5 and 9-6 shifts available).

These are Temp-Hire positions.

RESPONSIBILITIES

1. Responsible for inbound telephone, e-mail and mail customer inquiries regarding a broad range of information.

2. Maintain a current, working knowledge of all company products and service offerings.

3. Respond to, and if appropriate resolve customer disputes and/or complaints in a timely, tactful, and professional manner.

4. Perform research and follow-up as necessary on routine inquiries received from customers.

5. Perform out-bound due diligence calls as needed.

6. Assume additional Clerical responsibilities as required.

Desired Skills High School Education (some college helpful) and 1+ yrs. Customer Service experience.

Ability to apply acquired business skills and general office procedures, basic math, business English and data entry.

Salaries range from $12-$14.

50 hourly based on experience.

PLEASE EMAIL OR FAX RESUME IMMEDIATELY To Matt McLaughlin: mattm [at] aasearch [dot] net fax (603)-910-6062 or call at (603)-910-6061 ext. 1102.

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