Customer Service Rep. Collections 13510
Customer Service Rep. Collections 13510 Spherion is a staffing and recruitment industry leader with thousands of satisfied clients nationwide.
We offer the successful candidate the opportunity to work for our clients in either full-time or temporary positions.
We pride ourselves on our strong commitment to client satisfaction, and our focus on helping our employees find their next job. To help us continue driving their business forward, our client is in search of experienced, top-tier Customer Service Representative to join their team in Las Vegas, NV. This is a 3-month possible temp to perm contract position and the pay for this position is based on a competitive market rate and interested candidates will submit their pay expectations.
Job Description: Answers incoming calls, responsible for fulfilling research requests, opening incoming mail, send and retrieve faxes, must follow department procedures to prevent errors and maintain adequate records.
Flexible schedule is sometimes required.
Collection positions have slighty different duties.
6 months experience in customer service, call center, banking, marketing or public relations environment.
PC skills required, excellent verbal and written communication skills, time management skills, good judgement skills.
Ability to work under pressure with short deadlines, team player, positive attitude, good attendance, flexible schedule.
High school diploma or equivalent.
Positions prefer previous collection experience.
Processes credit card applications using various tools including credit reports, internal sources and 3rd party verification resources.
Sells balance transfers to qualifying applicants.
Handles inbound calls from applicants/cardholders and makes outbound calls for the verification process.
Refers requests which exceed assigned credit authority to senior staff along with recommendations.
Works as a team player to ensure that individual and team service quality, productivity and sales standards are achieved.
Demonstrates an understanding of departmental procedures, policies and credit criteria.
Performs other duties as assigned Apply today and discover what thousands of other professionals have—Spherion is the right choice to advance your career! Spherion Professional Services is a core business unit of Spherion Corporation (NYSE: SFN), which provides recruitment, outsourcing and technology services.
Founded in 1946, with operations in North America, Europe and Asia/Pacific, Spherion helps companies efficiently plan, acquire and optimize talent to improve their bottom line.
Visit the Company’s Web site at www.spherion.com EOE M/F/D/V
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