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Home > Customer Service > Customer Service Professional - Career Fair On Wednesday, September 27, 2006

Customer Service Professional - Career Fair On Wednesday, September 27, 2006

Job Category: Customer Service

Our company Type of business: Investment management Ownership: Privately owned Reach: Offices across North America, Europe and Asia Goal: Helping others reach their long-term financial objectives Our associates Number: 8,000 worldwide Countries of origin: More than 40 Education: From high school diploma through PhD Skills: From technical to marketing, from accounting and IT to customer service Our benefits Most valued: Company contributions to your retirement account Most appreciated: Performance-based bonus program Most welcome: At least three weeks vacation earned in year one Most unexpected: Health care benefits on day one See all Capital Group Companies opportunities Learn about The Capital Group Companies Customer Service Professional - Career Fair on Wednesday, September 27, 2006 Here's the deal.

You can do top-notch work for a world-class organization and make a difference in people's lives.

It's that simple.

We're The Capital Group Companies, a 75-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions.

We're the home of American Funds, one of the three largest mutual fund families in the United States.

The benefits of working at Capital include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one. Position Description ***Customer Service Career Fair*** IMMEDIATE INTERVIEW Wednesday, September 27, 2006 4:00 pm to 7:00 pm Financial Industry Customer Service Opportunities available stop by for an IMMEDIATE Interview! Interested applicants please apply on-line at capgroup.com prior to the event and bring copies of your resume with you Career Fair Location: Arroyo Trabuco Golf Club 26772 Avery Parkway Mission Viejo, CA 92692 (JUST OFF THE 5 FREEWAY AT AVERY PARKWAY) We have positions available in our Irvine and Brea offices Shareholder Account Representatives are customer service professionals responsible for providing service to our shareholders and financial planners throughout the country.

We offer traditional, Monday through Friday business hours.

After a paid training program, each associate is placed in a small team (8-10) with responsibilities including: Assisting callers with inquiries regarding their mutual fund accounts, which includes research and problem solving Processing on-line account transactions, such as investments, redemptions, account maintenance and establishing new accounts Contacting shareholders and brokers to clarify requests (no sales involved) Educating shareholders and brokers of online services Qualifications The ideal candidate will have: Exceptional communication skills with the ability to think quickly in a fast-paced environment Detail orientation and the ability to learn, retain, and apply considerable amounts of information Interest in learning about the financial services industry Ability to work in a collaborative, team oriented environment Flexibility to work additional hours as needed Customer service in any industry and PC/Internet skills are preferred We offer excellent salaries, a progressive environment and a premier benefits package that includes: Medical, dental and vision coverage effective day one Three weeks vacation in year one 15% of annual salary plus bonuses contributed by the company to your retirement plan, up to IRS limits Generous educational assistance Health club subsidy Paid, comprehensive training programs Team-oriented working environment Business casual dressWe are proud to be an Equal Opportunity Employer.

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