Customer Service Associate/Mail Clerk- Brea, CA
Description Pitney Bowes Management Services is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions.
Since our establishment in 1988, PBMS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people.
We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions.
PBMS is currently seeking full time mail clerk candidates who are customer service and career-minded; and, who are able to work in a fast paced production environment.
Duties and Responsibilities: · Prepare materials for mailing including: addressing, stuffing envelopes and making labels.
· Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
· Verify and correct mail using available tools.
· Sort, deliver and pick-up mail and packages according to established time frames and service standards.
· Maintain all logs and reporting documentation as required.
· Perform start-up and operations of postage equipment.
· Assist with loading and unloading of deliveries as needed.
· Maintain shipping and receiving area as required.
· Receive and log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express and DHL. · Keep manager advised of associate or employee moves or requests, and other related matters.
· Coordinate special messenger services, air freight, etc. · Assist with security and monthly measurement reports as required.
PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace.
Women and minorities are encouraged to apply.
Qualifications The successful job seeker must be able to demonstrate the following qualifications: · High school diploma or equivalent (GED) preferred · Minimum of1 yearcustomer service related experience preferred · Minimum of 1 year demonstrated knowledge and experience in a related functional area (Mailroom Operations) · Excellent communication skills both verbal and written · Ability to effectively work individually or in a team environment · Competency in performing multiple functional tasks · Ability to meet employer's attendance policy · Keyboarding and windows environment PC skills · Lifting up to 40 pounds · Standing for long periods of time · Significant walking · A valid drivers license with a clean driving record are required for some positions
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