Courier/Customer Service Associate-98437: Pitney Bowes
Job Title: Courier/Customer Service Associate-98437Location: Atlanta, GACategory: Client OperationsJob ID: 98437 Courier/Customer Service Associate-98437 DescriptionYour interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.
PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management.
PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.
What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more.
PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.
What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.
Title for Job Posting: Courier/Customer Service Associate
37. 5 Hours
Key responsibilities may include:
· Pick-up and deliver mail, parcels and other items to customers within established timeframes
and service standards
· Driving a cargo van for package pick up and delivery
· Perform mailroom/shipping & receiving functions, including operating a desktop computer, mail machine,
manual pallet jack, hand trucks & floats, processing incoming'outgoing mail/packages using PB and
other vendor equipment
· Lift large bundles of mail, packages.
· Pickup and deliver time-sensitive/confidential, urgent packages or mail
· Participate in cross-training as required to learn other aspects of the business
· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
· Demonstrate flexibility in satisfying customer demands in a high volume, production environment
· Take direction from Site manager or team lead
· Maintain all vehicle logs and reporting documentation; attention to detail
· Adhere to all safety procedures
· Adhere to all applicable Federal, State, Local and Company safety and traffic regulations/policies
PBMS provides on-the-job training and structured training classes.
With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the US and abroad.
PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
This is a short-term position with Pitney
Bowes, for a maximum of two years.
PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace.
Women and minorities are encouraged to apply.
QualificationsPBMS is currently seeking Full-time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment.
The ideal candidates must be able to demonstrate the following qualifications:
·A valid driver's license with a clean driving record required
·Willingness to drive a Company cargo van required
·High school diploma or equivalent (GED) preferred but not required
·Minimum of six months customer service related experience required
·Minimum of six months experience in a mail center or shipping/receiving environment preferred
·Ability to effectively operate a manual pallet jack, hand truck and float a plus
·Microsoft Office skills required, Lotus Notes preferred
·Excellent communication skills both verbal and written
·Ability to effectively work individually or in a team environment
·Competency multi-tasking
·Ability to meet employer's attendance policy
·Lifting up to 55 pounds
·Standing for long periods of time
·Significant walking
·Willingness to submit to a pre-employment drug screening and criminal background check
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