Secret Shopper: Walmart
Hello,One of America's largest, discount department outlet is re-branding.The Retail Industry is a competitive world, with each retailer vying for the attention of consumers in an increasingly cluttered market.
We do not want to rely on proprietary data collection processes and technology alone, we need appraisers to collect specific data about their experience and opinion when they visit this retail outlet, in a time efficient and cost effective manner.
Closed Book Consumer is a tool used by market research companies to measure quality of retailservice or gather specific information about products and services.
Your ability to pose as normal customers perform specific taskssuch as purchasing a product, asking questions, registering complaints or behaving in a certain way and then provide precise feedback about your exploit .
The purpose of Mystery Shoppers is to help businesses increase sales and improve employee customer service awareness.
We provide businesses with more information than other mystery shopping companies through the use of questionnaires and detailed narratives.
Once we have a contract to do so, you will be directed to the company or outlet and you will be given funds to either purchase things or require services, after which you would write a comment on the staffs activities and give a detailed report of your experience.
Some of the common details and information points shoppers: * the date and time of the visit * the name of the store * number of employees in the store on entering * how long it takes before the mystery shopper is greeted * the name of the employee(s) * whether or not the greeting is friendly * the questions asked by the shopper to find a suitable product * the questions asked by the employee(s) * the types of products shown * whether the employee invited the shopper to come back to the store * cleanliness of store and store associates * speed of service * compliance with company standards relating to service, store appearance, andgrooming/presentation After this, we turn the information over to the company executives and they would carry out their own duties in improving there services.
Recruitment: Initially, we will add you to our database of Mystery Shoppers.
Then, when we need someone in your area who matches your profile, we'll give you a call and describe the project to see if you are interested.
Sometimes we will arrange for a mini-interview on phone Send your application and attach your resume.
Include the Details below, so we can add you to our database.
(Payment will be sent to your address) you can also send your resume to our email address (secretshopper [at] walmartrebranding [dot] org ) Immediately this is done we will give a phone call or send you an email to let you know your placement with our company.
Jonathan MurdockTask co-ordinatorWalmart Re-brandingWalmart IncTel-7066224452
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