Part-time - Postage By Phone Agent I
Description Pitney Bowes, Inc.- "Engineering the flow of communication.
" With over 2 Million customers worldwide, and $5 Billion in annual revenue, Pitney Bowes is a global leader in mailing systems and services.
We are poised for growth, and offer our employees the opportunity for professional development while working in a flexible, caring, and collaborative environment.
At Pitney Bowes, we offer all of the advantages of working for a large, well established, and financially secure company, as well as providing our own unique employee perks.
As a Pitney Bowes employee, we offerflexible schedules, ahighly competitive compensation plan consisting of base pay, and lucrative incentive plans.In addition, our employees are provided with excellent benefits including medical, dental, 401(K), time-off with pay, tuition reimbursement, an on-site wellness center, and much more.
Key Responsibilities: Evaluate customer accounts Correct billing errors Maintain customer account information Proven Sales ability Provide outstanding customer service Qualifications Qualifications: 1 year collections or billing experience required 1 year Customer Service experience required 1 year experience dealing with irate customers required 1 year negotiating and troubleshooting experience required Work schedule flexibility required Ability to sit and talk on the phone for long periods of time required
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