Lead Administrative Assistant
This position is responsible for providing a wide range of administrative and analytical support to an assigned area, including composing correspondence, preparing reports, answering phones, making appointments and travel arrangements and maintaining filing systems.
This is a senior level administrative position working under limited supervision and involving extensive use of independent judgement and initiative.
Performs general administrative functions such as maintaining files, sorting and distributing mail, operating general office equipment and ordering supplies.
Schedules appointments, arranges and coordinates meetings and coordinates travel arrangements.
Using a PC, composes correspondence, prepares presentations and creates and maintains system files and reports using word processing, spreadsheet or other office software.
Acts as an information source on organization policies, procedures or administrative guidelines and recommends changes to procedures as appropriate.
Responds to inquiries from internal and external sources and routes calls to appropriate staff.
Coordinates special projects and unit activities; uses analytical skills to research issues and gather relevant information; recommends alternative approaches and solutions to problems.
Provides guidance to and acts as authoritative source for others within the same skill set. High School diploma or GED and five or more years administrative experience or equivalent combination of education and experience.
Extensive knowledge of administrative support procedures and office equipment.
Fully proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Excellent written and verbal communication skills and ability to interact effectively with senior management levels.
Excellent multi-tasking and problem solving skills.
Good organizational skills.
Blue Shield of California is an Equal Opportunity Employer.
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